English 
V
Rating: 5 out of 5
Good product delivered swiftly
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
I have had a few items from Ultrasecure over the years and i have always been pleased with my products and with their speedy delivery. would recommend to anyone
V
Rating: 5 out of 5
Excellent service and product highly recommended.
V
Rating: 5 out of 5
Good quality security post and fast delivery
V
Rating: 5 out of 5
Just the product i was looking for
V
Rating: 2 out of 5
Was only able to link once and when the alarm sounds it's so quiet I was told to remove it by the customer
Response from Ultra Secure (ultrasecuredirect.com)
Good morning Paul, Many thanks for your review and we are sorry that this did not match your customers requirements. I can see from the order details that you had the DA600 door alert with flashing strobe system, and although the receiver does have adjustable volume, it may not be loud enough in a noisy environment but it would be possible to connect a buzzer or siren to the receiver (similar to the flashing strobe). Please do contact us by email should you require any further assistance with setting the system up in this way. Alternatively, please return the units to us and we will process a refund accordingly. Hope this helps Kind regards Stuart
V
Rating: 5 out of 5
Very happy with the website; easy to use and find the product I was lookng for. Ordering was straightforward.
V
Rating: 5 out of 5
My first order; excellent sevice and delivered promptly.would order from them again.
V
Rating: 4 out of 5
Help before I bought the product was superb. The product itself is fantastic and does what I hoped it woild do.
However the written instructions that came with it, could be improved. The writing was too small so very hard to read. Also there was a sheet wth another unrelated product that confused me.
I had a little trouble setting up the alarm and understanding it so phoned for help. The pjone wasn't answered and after a day or two I got a personal email with detailed instructions.which I followed successfully. I was hopo g for a phone call but it didn't happen.
However the written instructions that came with it, could be improved. The writing was too small so very hard to read. Also there was a sheet wth another unrelated product that confused me.
I had a little trouble setting up the alarm and understanding it so phoned for help. The pjone wasn't answered and after a day or two I got a personal email with detailed instructions.which I followed successfully. I was hopo g for a phone call but it didn't happen.
V
Rating: 5 out of 5
Excellent service. Thanks.
V
Rating: 5 out of 5
Delivery turned up the next day.
V
Rating: 5 out of 5
xxxxxx
V
Rating: 5 out of 5
The website was reasonably easy to navigate, the customer service was excellent and the items purchased do exactly as we hoped. We would not hesitate to use this company again if the need arises.
V
Rating: 5 out of 5
Fast deliver of a good product, at a reasonable price. Slight hiccough with paypal payment resolved quickly without delaying order. Very pleased, Thanks you!
V
Rating: 5 out of 5
Whilst unfortunately the product that I ordered and promptly received had to be returned as it didn't quite work for what I wanted , the service and response was five star . Nothing wrong with the product which was good quality .
V
Rating: 5 out of 5
We ordered a set of three night lights/torches which were delivered quickly. They are a great security feature and we are so glad we got them. Absolutely essential for power cuts at night and so useful. Thoroughly recommended.
V
Rating: 4 out of 5
Very good
V
Rating: 5 out of 5
Great product - all as promised.
V
Rating: 5 out of 5
I've been using Ultra secure products for years - we use personal alarm systems as our son has epilepsy. The products always arrive quickly and are reliable. The tech support is also really good too.
V
Rating: 5 out of 5
Good product..Fast despatch
V
Rating: 5 out of 5
Good service Product. Product "Does what is sys on the tin!"
V
Rating: 4 out of 5
Garage alarm, with repeater.
Reasonably okay for the price, But
PIR sensor only works for up to 2m, so had no option other than to install covering the doorway -shed is 5m x 5 m.
Assembly sketches don't reflect the actual appearance of the step main bits of kit. As a result it took me some time to figure out that the pieces had to be paired locating the pairing buttons was a pain, but got there in the end.
Would have expected better for the money.
Reasonably okay for the price, But
PIR sensor only works for up to 2m, so had no option other than to install covering the doorway -shed is 5m x 5 m.
Assembly sketches don't reflect the actual appearance of the step main bits of kit. As a result it took me some time to figure out that the pieces had to be paired locating the pairing buttons was a pain, but got there in the end.
Would have expected better for the money.
A
Rating: 5 out of 5
Very satisfied with the autonomous wireless alarm kit. Very responsive customer service. Thanks to the technicians who provided me with clear answers regarding the settings of the detectors. This autonomous system was very easy to install and works perfectly. I recommend it to anyone looking for a simple alarm kit.
Translated reviews
V
Rating: 5 out of 5
Exactly what I wanted.
Stuart was most helpful and responded quickly to a couple of queries.
Stuart was most helpful and responded quickly to a couple of queries.
V
Rating: 5 out of 5
Very good.
V
Rating: 5 out of 5
gtreat prompt service
V
Rating: 5 out of 5
Prompt service, good produc
V
Rating: 4 out of 5
It is a very reliable product, but the lock is very weak. I had to upgrade a bit to use a more secure lock
V
Rating: 5 out of 5
Fast processing and dispatch of order. Only 1 hour 18 minutes from placing order to receiving 'Item has shipped' confirmation email. Excellent service and a bench-mark for others to follow!!!
V
Rating: 5 out of 5
Looking for a specific proximity alarm I telephoned Ultrasecure. Given good advice and an item number to look for on their website. Ordered Monday and received Tuesday, the alarm works perfectly and was so easy to install - just what I was after. Ultrascure's adivce and assistance was second to none. Highly recomended. GVB
V
Rating: 5 out of 5
Excellent product and fast delivery
V
Rating: 5 out of 5
Super efficient delivery. Great product at a very reasonable price and super responsive and communicative on questions. Highly recommend.
V
Rating: 5 out of 5
Great product. Fast delivery. Very recommended
V
Rating: 5 out of 5
Ordered one day and received the order in 2/3 days.excellent service
V
Rating: 5 out of 5
Very fast delivery and high quality product
V
Rating: 5 out of 5
Good firm selling good products. Very quick delivery.
V
Rating: 5 out of 5
delivered promptly ,well packaged . The plug in torches work very well & are extremely bright . I am very pleased with them.
V
Rating: 5 out of 5
excellent service, speedy delivery
V
Rating: 5 out of 5
A Quick delivery for a nicely made product
V
Rating: 5 out of 5
Excellent although instructions could be a little clearer