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V
Rating: 5 out of 5
Good service and quality products that work very well.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
Summary of reviews
Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Reviews 1, 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Good advice on website and easy to negotiate. Clear instructions about payment and delivery. My daughter was very happy with item,
V
Rating: 1 out of 5
Could not speak to anyone about a problem
Response from Ultra Secure (ultrasecuredirect.com)
Good afternoon. Many thanks for taking the time to provide your feedback and many apologies that you were unable to speak to one of our technicians with regards to your product. We do offer technical support and in the first instance, our answerphone message does ask for customers requiring technical support to contact us via email with a brief description of the issue & product type and contact details. We have a small team here at Ultrasecure, the team have varying skill sets and this process enables us to direct the relevant technician to help you get up and running as soon as possible. Did you manage to get the issue resolved? Do you require additional support? Please forward an email with the product details and issue to us at [email protected], please also forward contact details and I can arrange for one of our technicians to make contact. Hope this helps and look forward to hearing from you. Kind regards Stuart
V
Rating: 5 out of 5
Purchased wireless security camera and monitor and as usual, excellent product, price and service. A satisfied customer.
V
Rating: 5 out of 5
fast delivery the item was unfortunately damaged they dealt with the issue straight away, a very professional company.
V
Rating: 5 out of 5
Easy website to use. Good product at suitable price. Very quick delivery. What else can you say about a chain and a padlock?
V
Rating: 5 out of 5
Excellent customer service from point of order all the way through to delivery. Well done
V
Rating: 5 out of 5
Excellent product very easy to install and setup.
Very good delivery service
Very good delivery service
V
Rating: 5 out of 5
Excellent customer service and fast reliable delivery .....quality product....5 stars
V
Rating: 5 out of 5
Product arrived very promptly, easy to install and works as described .Online support and advice before purchase was also very helpful. Very pleased.
V
Rating: 5 out of 5
Excellent product. Very loud. Perfect
V
Rating: 5 out of 5
I have purchased before from this company which I highly recommend, I have never had any problems with there high quality products.They are extremely helpful.i have recently made another purchased to extend my already installed system,without hesitation I highly recommend this company. with super fast Delivery.
V
Rating: 5 out of 5
EXCELLENT
V
Rating: 5 out of 5
Excellent customer service. They go above and beyond. The post is a great quality
Response from Ultra Secure (ultrasecuredirect.com)
Good morning, Thank you so much for taking the time to provide your feedback. Everyone here at Ultrasecure Direct loves to know that our customers enjoy what we do. Kind regards Stuart
V
Rating: 5 out of 5
Excellent product simple to install very secure
V
Rating: 5 out of 5
Excellent service . Quick delivery
V
Rating: 5 out of 5
Easy to deal with ,smooth tranactions ..
V
Rating: 5 out of 5
Quick efficient service
V
Rating: 5 out of 5
The best part ever. I am doing security jobs, and I have been looking for suitable sensors all my life. I started using them six months ago, and I never had any issues with them. It detects people or cars in 99.99% of the cases ( no matter what weather you have, rain or sunny day). The batteries last around three months, and the detection range is outstanding. I am sure these are the best of the best.
V
Rating: 5 out of 5
Good
V
Rating: 5 out of 5
Perfect item and fast delivery too
A
Rating: 5 out of 5
Top-notch customer service, special thanks to Philippe for his availability and explanations. I even got a custom product, I finally have a light indicator for the garage door opening. I gladly recommend it.
Translated reviews
V
Rating: 4 out of 5
Very good product only problem I have is the 360 degree sensor I need it to guard through my front door only not go off every time I walk by it at night when armed apart from that it's ok
V
Rating: 5 out of 5
Very good aftersales service. One component developed a fault shortly after I installed it and I was quickly sent a replacement after emailing them.
V
Rating: 5 out of 5
Great service and very quick delivery
V
Rating: 5 out of 5
Very fast delivery.
V
Rating: 5 out of 5
I would certainly recommend this company they were very helpful & efficient. My order came within a day.
V
Rating: 5 out of 5
The delivery was quick as promised and the product appears to be good quality.
V
Rating: 5 out of 5
Easy site to navigate delivery time perfect very pleased with my order that is exactly what I need
V
Rating: 5 out of 5
Very good product , well made and does exactly what it's supposed to do . Very fast dispatch time and received my order within 3 days .
V
Rating: 5 out of 5
Great product and fast delivery. Recommended.
V
Rating: 5 out of 5
I bought 5 parking bollards for my parking spaces in front of my house for use by my tenants as annoyingly were being used by other households.
Solves that problem ????
Excellent products, extremely happy with their service and goods were shipped securely and quick delivery.
Highly recommend
Solves that problem ????
Excellent products, extremely happy with their service and goods were shipped securely and quick delivery.
Highly recommend
V
Rating: 5 out of 5
Excellent service - protect 800 system works very well
Great range an the remote arming confirmation light makes a huge difference if you are used to outdoor alarms for farm buildings - never really knowing if the system armed as you drive away!
Range seems to be about 300m for my location and false alarms have been eliminated
Perfect system to secure remote property as long as you have power and a mobile signal
Great range an the remote arming confirmation light makes a huge difference if you are used to outdoor alarms for farm buildings - never really knowing if the system armed as you drive away!
Range seems to be about 300m for my location and false alarms have been eliminated
Perfect system to secure remote property as long as you have power and a mobile signal
V
Rating: 5 out of 5
Great customer service, I had a couple of queries about a product so i rang and they were extremely helpful & went above and beyond. Really fast delivery aswell
V
Rating: 5 out of 5
Excellent service once again
V
Rating: 5 out of 5
It's installed, came within times specified, was well package. All in all brilliant.
V
Rating: 5 out of 5
I wanted to alarm my garage I have motorcycle in there I struggle to set it up but with help from my son-in-law we got it done and working well the alarm is in my house about 12mts away
V
Rating: 5 out of 5
I was very impressed by the speed of delivery and the quality of the machine which was also simplicity itself to put into use.
V
Rating: 5 out of 5
Very good.
A
Rating: 4 out of 5
Overall satisfied with the Ultracom 2 intercom kit: product quality, range efficiency, aesthetics, ease of installation, French manuals, and videos on the site. The only downside: the handset is a bit impractical for communication because you have to press the side button to talk and release it to listen (like a walkie-talkie), not great!
Translated reviews