Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Verified Buyer

Rating: 4 out of 5

Published on 12/12/2022 à 13h24 following a purchase from 03/12/2022

I have not yet installed the kit but it was delivered quickly. I was impressed that they took the time to attach the power supply and configure the kit as a system - good customer service

V

Verified Buyer

Rating: 5 out of 5

Published on 06/12/2022 à 22h01 following a purchase from 28/11/2022

The company responded rapidly in sending out a new remote for my shed alarm and it now works as it should. Slightly disappointed that it's the third remote I've needed

V

Verified Buyer

Rating: 5 out of 5

Published on 05/12/2022 à 19h12 following a purchase from 26/11/2022

Perfect, great service, easy and quick to contact

V

Verified Buyer

Rating: 5 out of 5

Published on 05/12/2022 à 14h55 following a purchase from 27/11/2022

All the information provided was clear and accurate

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Verified Buyer

Rating: 5 out of 5

Published on 01/12/2022 à 12h00 following a purchase from 14/11/2022

Good product with excellent technical support.

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Verified Buyer

Rating: 5 out of 5

Published on 30/11/2022 à 18h24 following a purchase from 22/11/2022

Great service and Great product

V

Verified Buyer

Rating: 5 out of 5

Published on 28/11/2022 à 18h30 following a purchase from 19/11/2022

Good delivery time great product

V

Verified Buyer

Rating: 5 out of 5

Published on 28/11/2022 à 17h26 following a purchase from 19/11/2022

The site was esy to navigate. Delivery prompt.

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Verified Buyer

Rating: 5 out of 5

Published on 25/11/2022 à 22h06 following a purchase from 18/11/2022

Excellent service and constant communication up to point of delivery

V

Verified Buyer

Rating: 5 out of 5

Published on 25/11/2022 à 20h51 following a purchase from 17/11/2022

Very easy to deal with, if you have any questions about what you need the staff are always ready to help, even by the old fashioned way, by phone, speaking to a real person here in the UK. Fantastic!

V

Verified Buyer

Rating: 5 out of 5

Published on 24/11/2022 à 18h42 following a purchase from 16/11/2022

Strongly recommend as very easy to install and pre-programmed by the seller, so I just had to plug it in and all the remotes/sensors worked

V

Verified Buyer

Rating: 4 out of 5

Published on 22/11/2022 à 20h15 following a purchase from 14/11/2022

Service was efficient

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Verified Buyer

Rating: 5 out of 5

Published on 22/11/2022 à 16h32 following a purchase from 12/11/2022

Good product,excellent service

V

Verified Buyer

Rating: 5 out of 5

Published on 21/11/2022 à 21h13 following a purchase from 12/11/2022

So far—-excellent. Mind you, I have not attempted installation yet!

V

Verified Buyer

Rating: 5 out of 5

Published on 18/11/2022 à 15h10 following a purchase from 10/11/2022

Easy to use very positive

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Verified Buyer

Rating: 5 out of 5

Published on 15/11/2022 à 17h43 following a purchase from 08/11/2022

Great service and product, would defiantly use again.

V

Verified Buyer

Rating: 5 out of 5

Published on 15/11/2022 à 15h26 following a purchase from 07/11/2022

I purchased an alarm to go inside my beach hut which would contact my mobile when activated. Easy to install and does exactly what it said it would do. Excellent before and after sales service.

V

Verified Buyer

Rating: 5 out of 5

Published on 14/11/2022 à 15h45 following a purchase from 06/11/2022

We purchased an infra red battery operated wireless security sensor to monitor traffic entering our property. It arrived safely and well packaged. We were not in when it was delivered but organised, via the website, to have the parcel left in our porch, which is where we found it.
Very easy to use and would definitely recommend.

V

Verified Buyer

Rating: 5 out of 5

Published on 10/11/2022 à 17h54 following a purchase from 03/11/2022

Rely wady site to navigate. Really impressed with delivery, earlier than advised.

V

Verified Buyer

Rating: 5 out of 5

Published on 09/11/2022 à 17h53 following a purchase from 02/11/2022

Over the moon with this sensor alarm, it was so easy to set up and works brilliantly

V

Verified Buyer

Rating: 5 out of 5

Published on 09/11/2022 à 13h49 following a purchase from 01/11/2022

Great product , arrived quickly and easy to use .

V

Verified Buyer

Rating: 5 out of 5

Published on 08/11/2022 à 21h22 following a purchase from 30/10/2022

Brilliant
Looks the thing
and is very sturdy and simple to put up

V

Verified Buyer

Rating: 5 out of 5

Published on 08/11/2022 à 21h09 following a purchase from 31/10/2022

10 out of 10 very good ??

V

Verified Buyer

Rating: 5 out of 5

Published on 30/10/2022 à 07h51 following a purchase from 19/10/2022

Very pleased with service, fast delivery and item arrived well packaged will definitely use again.

V

Verified Buyer

Rating: 5 out of 5

Published on 27/10/2022 à 17h02 following a purchase from 17/10/2022

Very clear website, good ordering process, delivery faster than we expected. Thank you

V

Verified Buyer

Rating: 5 out of 5

Published on 25/10/2022 à 22h54 following a purchase from 09/10/2022

Prompt delivery of a quality product.

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Verified Buyer

Rating: 5 out of 5

Published on 24/10/2022 à 19h27 following a purchase from 16/10/2022

Great service
Would highly recommend

V

Verified Buyer

Rating: 5 out of 5

Published on 23/10/2022 à 16h10 following a purchase from 14/10/2022

easy ordering and safe,quick delivery.

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Verified Buyer

Rating: 5 out of 5

Published on 23/10/2022 à 13h51 following a purchase from 13/10/2022

Good selection. Product easy to fit and use.

V

Verified Buyer

Rating: 5 out of 5

Published on 23/10/2022 à 08h51 following a purchase from 13/10/2022

Ordering my security post online was very easy ,good price,arrived on time, installed and just what was required,going to order another one shortly.

V

Verified Buyer

Rating: 5 out of 5

Published on 21/10/2022 à 18h47 following a purchase from 13/10/2022

I purchased this item with ease was informed when it was dispatched I can highly recommend this company to anyone

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Verified Buyer

Rating: 2 out of 5

Published on 21/10/2022 à 08h09 following a purchase from 12/10/2022

DREADFUL CHINESE INSTRUCTIONS ON SMALL BIT OF PAPER TRANSLATED SO DIFFICULT TO UNDERSTAND. I still don't know why my alarm won't flash when the sos button is pressed . I have to keep contacting this firm . The instructions don't tell you to remove rubber bung to access on switch but tell you to take clear cover off with loads of tiny screws . Might be a UK company but they are selling cheap Chinese rubbish alarms and I bought 2 !
Whole thing been a lot of aggro

Response from Ultra Secure (ultrasecuredirect.com) Published on 24/10/2022

Dear Sirs We apologise that we accidently left the manufacturers instructions in the box, we did include our own A4 Instructions that would have been attached to your VAT Receipt, we should have only sent these. We are very sorry for the inconvenience this has caused. Best Regards Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 19/10/2022 à 15h10 following a purchase from 10/10/2022

Very easy to use site and informative. Good quality products, efficient and fast service and delivery

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Verified Buyer

Rating: 5 out of 5

Published on 18/10/2022 à 19h14 following a purchase from 10/10/2022

After browsing through the website and noticing the product I was interested in was out of stock I rang the contact number and given an alternative product that covered all my requirements. After ordering the product it arrived the following day on the free of charge standard delivery. Fantastic. The product looks sturdy and up to the job and from unboxing it, It was installed by myself and working in just over 1hour. In numerous tests all positive I now have piece of mind at night. Can't thank you guys enough delivering quality products at very competitive prices. Well done. Already recommending to family and friends.

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Verified Buyer

Rating: 5 out of 5

Published on 18/10/2022 à 12h21 following a purchase from 11/10/2022

Excellent, promptly answered my email, and received next day del for my order!
Definitely recommend, we have used this company before and have always been helpful

V

Verified Buyer

Rating: 4 out of 5

Published on 13/10/2022 à 17h24 following a purchase from 06/10/2022

Product and delivery all great.. as a DIYer the installation was a little trickier than expected due to narrow gaps around door and frame. This potential problem wasn't obvious to me from the limited instructions on line before ordering or with those that came with the product.

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Verified Buyer

Rating: 5 out of 5

Published on 13/10/2022 à 16h25 following a purchase from 02/10/2022

Parts ordered on line arrived within days and were exactly as described, no complaints.

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Verified Buyer

Rating: 5 out of 5

Published on 12/10/2022 à 19h46 following a purchase from 04/10/2022

Alarm works well easy to fit

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Verified Buyer

Rating: 5 out of 5

Published on 12/10/2022 à 10h42 following a purchase from 22/09/2022

Ultrasecure are very helpful, always answer the phone promptly, sell good products with rapid delivery.

V

Verified Buyer

Rating: 5 out of 5

Published on 10/10/2022 à 11h59 following a purchase from 27/09/2022

Fantastic service from the Ultra Secure Direct team. Would definitely recommend.