Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Quality products, top-notch staff, fast deliveries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Fast and serious service. After-sales service is attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
Delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Delivery was done quickly and good advice over the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
PERFECT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
The site is OK, the delivery is also. The doorbell works, but we can't choose the type of ringtone..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Serious brand and close to the customer. Overall very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
I recommend, thank you for your seriousness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
SINCE THE HOSTING SITE BURNED, navigation is more complicated and the 'search' window is no longer operational, so you have to scroll through all the proposed kits to choose the one you need
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Good advice and attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Good products. Fast deliveries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Received very quickly and top-notch customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2021
Super fast delivery and everything matches the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
Efficient system despite the great distance between the gate and the house.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
All ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Fast, good product, perfect phone reception.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/12/2021
Call via SIM card (unlocked) never worked, after multiple attempts I give up, no big deal........
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, In 9 out of 10 cases, the problem you are experiencing is related to the PIN code that has not been removed from the SIM card, as explained in the manual. All these devices are tested before being shipped, so it is very rare for the product to suffer a defect afterwards. Please feel free to contact us again if the problem did not come from there. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Everything was very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
As usual, product as described and fast shipping, I recommend ) 100%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Delivery as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
I called because the camera was not working, I was given instructions; Very good. no worries; however, a bit disappointed with the camera's scanning which seems really very limited, I was hoping for a wider viewing field; That said, it works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Very good. Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Exactly what I expected and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Top installation very simple for motion detectors with very good range, camera very easy to use and especially no subscription, fast delivery and very good advice thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Nothing to report, super effective product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Fast delivery. Product meets expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
Completely in line with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2022
Customer service was impeccable. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Very good contacts on the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Fast, serious and attentive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Very good range
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Very complete information before ordering, with the product and in response to questions afterwards. Product and service meet expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Easy to use site. Call from an advisor to help or inform you competently. Fast delivery corresponding to the order
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