Customer reviews of Ultra Secure (ultrasecuredirect.com)

Fast delivery

very good.

The seller offered me an item that better matched my needs than the one initially chosen. He was very responsive in sending the quote and followed my order. The delivery times were very reasonable. I do not give five stars due to the high shipping costs which seem very high considering the weight of the package.

The camera works once out of two. Very disappointed!!!

Good material received on time

Very disappointed it doesn't work at all

Perfect effective equipment.

Seems like a good product but lacks guidance for installation. My detectors are still in their box because there are no instructions on how to install them in a van. Too bad.

Problem with the item but good contact with customer service.

Works perfectly, I just regret that there is no video option to see who is there

Product corresponding to the quality/price ratio. Have it over time.

Very professional

Beautiful jacket

Very interesting site

One of the 2 detectors is not working and does not pair with the other.

Very good

Defective remote control after 3 days

Very satisfied

Received on time and very quickly set up Unfortunately, it needs to be done several times for setup as well as to deactivate

Fast and compliant delivery

The remote controls do not work properly

Which merchant is it???

fickle remote control and alarm sound too low

Intercom walkie-talkie works, EXCEPT for closing the gate! We can respond to the interlocutor We can open the gate BUT WE CANNOT CLOSE THE GATE?

Nothing. Material well received and meets expectations. Technical support OK

Good customer service contact but equipment is too low in quality (regular malfunction)

Serious company

Good system, very noisy and that's what we're looking for. Remote control sometimes capricious.

Very happy with the retractable bollards. Very disappointed with the provided padlocks which appear to be the cheapest on the market, about £5 from Amazon. Already struggling with one of them and have purchased better quality.

Good customer service via email and product received quickly. Dropped a star because the item was a replacement, the previous one broke after only 2 years. Not just mine either as my neighbour bought one at the same time and his has also failed (he isn't replacing).

Although everything I have purchased from Ultra Secure has been good with fast delivery. I did ask a question using the online form and have not had a reply in last seven days, I made my own enquiry with an electrician purchased the part and fitted and working yet still no reply?

It works well but I wanted the alarm siren to be outside. Also it would be good if sounded and stopped but started again

Good delivery and a phone call to say that new unit will need coding came with easy to follow instructions....

I only have one issue. Used to phone up for technical support you could talk to a human being but now you can't that was very helpful but not now

I haven't fitted the system let but ordering was easy and arrived quite quickly

Easy to order
Item delivered promptly

Easy to use, dies what it says on the tin.

The company appears to be good, their website is informative and the item was received extremely quickly and was well packaged.
The item I bought was a shed /garage alarm and it appears to work really well , yet I've only had it about a week.
Slightly disappointed that it wasn't made by UltraSecure, but in China (as is the norm these days)
The screw fittings supplied were not adequate for masonry mounting (probably ok for wood) and the small screw for the back plate, too long /tight for the job and I ended up stripping the head on it - Had to find another to resolve matters. Minor gripes though.
On the current basis, I'd use UltaSecure again and/or recommend them.

Easy to order, product as described, appears to be good quality and does what was wanted. The delivery charge is too high considering the size of the parcel and the premium price of the product though, it wasn't needed urgently and there were no alternative options available, which is why this is a 4, not 5 star rating; it was however well packed and protected.

Very happy with our purchase of CCTV solar panel
Perfect, hassle free and no wires
Thanks