Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 2 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/12/2019
The products I have had so far have been good, no probs.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
Customer service very good
Good quality of products
And above all the devices are well adjusted
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/12/2019
Purchased a GSM UltraPIR3. Great product. Easy to set up and install. Fast response online to technical question.
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for taking the time out for a review, we do appreciate them all
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/12/2019
Excellent service even ringing to check the order was correct as I ordered for a third party speedy service and excellent product
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2019
Delivered on time.... in case of problems... well managed return
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Very happy with my purchase, arrived very quickly, even during this Christmas period.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Very fast shipping, high-performance product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Transaction without problems, delivery on time, material OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Very available to provide all necessary explanations.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2019
I have dealt with this company many times and find them easy to deal with very quick turn round and great customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
Top information on order
Delivery on time indicated
Quick customer service, return within 48h.
Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Advice and very fast delivery in accordance with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Nothing to complain about, impeccable telephone service and sound advice.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2019
THIS SITE IT THE BEST FOR ALL SECURITY WOULD RECOMMEND TO ALL
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for the review, much appreciated
Regards
Mick
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Good advice, excellent service, a team at your disposal. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Good professional, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Pleasant site, good description of the material, no problem for the installation of the purchased product.. You can order!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2019
Easy and simple site to order, fast delivery, very good installation manual, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
very good nothing to say :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
very good advice given, exchange made without shipping costs, all positive.
The plus: your kindness
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Product that meets my expectations. Delivery time and place very satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
Having purchased via the site and directly in the store, I am completely satisfied with the services of Security Market, especially the customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Delivered on time, in perfect condition and in accordance with the order
Bravo and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Fast and compliant delivery, excellent advice over the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Quick order, quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2019
Very professional telephone advice very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
The product arrived configured and within the expected time. Everything works, now to see the reliability over time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
very satisfied with fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2019
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
I have known this company for a few years. Top after-sales service with competent technicians. Company to recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Very professional, responsive and friendly customer service. Easy to install equipment, no surprises.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Efficient equipment and ease of commissioning
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Hopefully this doesn't change.......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Everything went well, in a very short time and the product matches the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
perfect, fast and very good phone contact.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
nothing to report super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Competence, service advice, speed quality. Excellent to recommend. I have been a customer for years without disappointment.
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