English 
A
Rating: 5 out of 5
Good
Translated reviews
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good advice from a phone contact. We are dealing with professionals who know their products.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
GOOD Delivery OK and product compliant. To recommend.
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A
Rating: 5 out of 5
Fast and efficient
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V
Rating: 5 out of 5
Found UltraSecure direct website via a Google search for PIR sensors. I found it extremely easy to navigate to the section I wanted and the descriptions are clear and easy to understand.
I spent some time looking through the various sections and reading the detailed information on several specific items, which was extremely helpful and covered all the information I wanted to know when making my decision on which system was suited to my needs.
I orderd x2 PIR motion sensors with indoor alarm, remote control and x2 vibration sensors for shed.
Ordering and paying was a quick and simple process.
My items arrived within 2 day's by courier and were very well packaged.
We set up the PIR's & indoor alarm system without any problems, the manual is quite easy to understand.
We then moved on to the vibration sensors, one on the shed door, one on the window, the door one paired with the system instantly, however we could not get the one on the window to work at all.
Finally we concluded it must be faulty so I sent an email to UltraSecure direct asking what their procedure was for replacing what seemed to be a faulty unit.
I received a reply within a couple of hours apologising for the inconvenience and informing me a replacement would be sent out asap. It arrived the next day.
The replacement Vibration sensor was duly fitted and paired with the alarm instantly.
I am very impressed with this company and their after sales service is outstanding, I will certainly be making further purchases from them in the near future and have no hesitation in recommending UltraSecure direct to anyone who is looking for quality security & safety products from a company they can trust.
I spent some time looking through the various sections and reading the detailed information on several specific items, which was extremely helpful and covered all the information I wanted to know when making my decision on which system was suited to my needs.
I orderd x2 PIR motion sensors with indoor alarm, remote control and x2 vibration sensors for shed.
Ordering and paying was a quick and simple process.
My items arrived within 2 day's by courier and were very well packaged.
We set up the PIR's & indoor alarm system without any problems, the manual is quite easy to understand.
We then moved on to the vibration sensors, one on the shed door, one on the window, the door one paired with the system instantly, however we could not get the one on the window to work at all.
Finally we concluded it must be faulty so I sent an email to UltraSecure direct asking what their procedure was for replacing what seemed to be a faulty unit.
I received a reply within a couple of hours apologising for the inconvenience and informing me a replacement would be sent out asap. It arrived the next day.
The replacement Vibration sensor was duly fitted and paired with the alarm instantly.
I am very impressed with this company and their after sales service is outstanding, I will certainly be making further purchases from them in the near future and have no hesitation in recommending UltraSecure direct to anyone who is looking for quality security & safety products from a company they can trust.
V
Rating: 5 out of 5
We have already told others how good the service was, Very pleased with the goods and service we received.
V
Rating: 5 out of 5
Problem with part but replaced straight away no questions asked
V
Rating: 5 out of 5
Just what we needed.
Easy to install and use
Easy to install and use
V
Rating: 5 out of 5
Good service.
V
Rating: 5 out of 5
The Dakota unit is a great product but a bit pricey. Prompt delivery and good support from Ultrasecure however.
V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
Item dispatched very quickly, was excellent quality. A first class Company to deal with!
V
Rating: 5 out of 5
Very good service - delivery was prompt - definately would use again and recommend to others
V
Rating: 5 out of 5
Excellent service
V
Rating: 5 out of 5
I found this website easy to use. My ordered items arrived very quickly and we're all well packaged. I'd happily use this company again
V
Rating: 5 out of 5
Very quick delivery and good tracking, parcel was in good condition.
V
Rating: 5 out of 5
Excellent service from start to finish, amazing customer service. Everyone has commented on how wonderful my wireless intercom ( which can be battery operated ) is and most are delivery drivers who see a lot of them. Would totally recommend product for people living in upstairs flat with no plug downstairs. And recommend the company as the best you can get. Ms S Brooks
V
Rating: 5 out of 5
Ordered on the Tuesday on my desk by Wednesday. Quick and efficient!
V
Rating: 5 out of 5
Placed order and received within 3 days good packaging and clear instructions
V
Rating: 5 out of 5
It was easy to find the item I needed. Ordered it Sunday afternoon and it was delivered early Tuesday morning. Brilliant.
V
Rating: 5 out of 5
Well laid out simple follow instructions with the product was very comprehensive
V
Rating: 5 out of 5
Excellent Product.
Accurate description.
Excellent quality.
Prompt delivery.
Secure product.
Accurate description.
Excellent quality.
Prompt delivery.
Secure product.
V
Rating: 5 out of 5
Simply top service. Professional, objective and helpful. Bob. Copenhagen
V
Rating: 5 out of 5
Very pleased with product purchased. Fast delivery and quality very good. Thank you.
V
Rating: 5 out of 5
Great website,lots of info and fast delivery,and a quality product when it arrived very good service Recommended thankyou
V
Rating: 5 out of 5
Very good company to deal with and delivery was very fast, I would recommend them to friend and other companies
V
Rating: 5 out of 5
Excellent knowledgable and very helpful staff . Super product simple to install setup and operate . Very highly recommended
V
Rating: 5 out of 5
Called the shop to let them know the system wasn't picking up as strong as signal as we required. No hassle larger antenna sent and now operating as required. Thanks for the customer care.
V
Rating: 5 out of 5
Always excellent service. Thanks.
V
Rating: 5 out of 5
Very good efficient service.
V
Rating: 5 out of 5
Very good the people answering phone very good.
On order just received their cataloque was enclosed. Wow !!!!!!! it was "GREAT" with many ideas to think about
On order just received their cataloque was enclosed. Wow !!!!!!! it was "GREAT" with many ideas to think about
V
Rating: 5 out of 5
Reliable and timely
V
Rating: 5 out of 5
Excellent choice. Wonderful advice line. Rapid delivery from on line shop.
V
Rating: 5 out of 5
good also use telephone support they were very hepful
V
Rating: 5 out of 5
Great service and excellent product
V
Rating: 5 out of 5
great product range, very happy with purchase and delivery
V
Rating: 5 out of 5
Good service and good information re product
V
Rating: 5 out of 5
Very nice!
V
Rating: 5 out of 5
Great product and quick delivery