Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
No issues with this order, deadlines respected, good material!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
No particular problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
Material conforms and delivery speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
Serious site However, the range of the intercom, even with the remote antenna, is limited.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Easily reachable by phone and good advice. Good quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Top-notch customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
You can tell you are dealing with competent people.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Excellent response to the question asked and the subsequent order taken and delivered to my complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Hello, very good relationship on the site, for information by email, quick response and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Very easy to install and use. No application installation is required and it is not necessary to be constantly connected to the Internet, which means it does not consume the phone's resources. Very satisfied with the acquisition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Good listening on the phone, fast shipping I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
The quality seems to be up to par, we will see over time. The outdoor unit seems very solid, well waterproof? We will see the state of oxidation of the battery contacts in a few years. The interior command is simple and practical, although a bit light for my taste. I was worried about the range because the unit is behind a huge wall 80 cm thick and 3m high, and despite that, it works impeccably at the back of the garden 300m away. Moreover, it is expandable, you can add a unit or interior commands. With the command in your pocket, you can no longer miss the postman or a call, now it is in my pocket whenever I go to the garden.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Nice welcome on the phone and good advice on the products. Well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Material that meets my expectations. Delivery on time. I am very satisfied. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
Very good advice and products conforming to what was requested.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Second purchase of the same nature. Fast delivery and product put into service without any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very good material, no surprises, excellent site with great customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
very good no particular comments
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Hello, delivery OK small problem with the SIM card purchased from FREE but customer service was there and as usual available. This is not my first purchase and always satisfied
thank you see you soon??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
I am very satisfied with the contact with securitemarche especially with the whole team who is always very available to provide all the information and advice requested thank you all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
Very clear explanations. Conforms to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
They are reasonable people at a reasonable price. Reasonable with products that work very well. Bravo. I don't know if they do it on purpose, but they are very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Good listening, well-designed and reliable products, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Nothing to report Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Punctual, serious and good reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Professionalism and excellent advice, the material is very good
I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
Staff attentive and good advice.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
Delivery on time, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Fast delivery. Quality service. Product as described, I recommend it, I am demanding by nature, and here I have nothing to complain about, only good things.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Good phone advice and in line with my request
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