Customer reviews of Ultra Secure (ultrasecuredirect.com)

Site clear and easy to use, seems comprehensive and gave the information needed

Recently purchased alarms fo my scaffold company. Very pleased with the product and customer service. Technical department very helpfull with setting up.

Too expensive for a small item especially the postage.

Great item and fast service, many thanks.

completely satisfied with the product.

Very quick despatch. All items securely packed. Very good service.

The equipment arrived as ordered in very good time. Seems to be an excellent product but unfortunately as it is for a holiday home in France I will not get the chance to install it for a couple of months. I will say, however, that I was recommended to you by a French friend who used your subsidiary in Nantes and having seen his set up I decided to do the same thing myself.

Arrived on time ans as specified. Thank you

Excellent service, product easy to install and works a treat

I run a block of flats in Cambridge with the usual issues relating to pressures on parking spaces (potential commuter abuse of private spaces), and occasional visits by passers-by to dump large items in or by our bins. The solution was (dummy) CCTV and I found your website helpful, your products high-quality and competitively-priced, and your service prompt and efficient. Cameras now fitted and block security improved. In only hope none of theresidents asks to see the footage!

simply perfect recommended to friends and family

So far has performed well a few settings adjustments and it is doing a great job.

Product exactly as described, plenty of info about delivery, arrived promptly. Would certainly order from them again.

I ordered the GSM PIR alarm via Amazon fo next day over a week end and the roaming SIM direct both arrived as expected and easy to set up. The SIM registration is straight forward and everything was up and running quickly.

Helpful advice over the phone, ordering easy, delivery quick and well packed.
Instructions easy to follow even for me. Products worked well. Will use again in the
future.

Delivery was quick and efficient will use again

I had a problem mounting the PRI in that with the rubber cover in place the adjustable ball joint could not be tightened sufficiently to lock the mounting. The PRI would always tilt to its lowest position. I telephoned your technical dept seeking advice and was informed that I needed to get a thicker piece of rubber to replace the friction rubber washer supplied and that this problem had not come to light before. I was quite aghast at this being expected to modify a new piece of equipment! I said that if the parts supplied were indeed defective then these should be replaced by correctly operating parts. The operative then agreed to supply new parts, however to date these have not been received meaning that it is impossible for the equipment to be properly installed. AN URGENT REPLY WOULD BE APPRECIATED CONCERNING THE SUPPLY OF THE DEFECTIVE MOUNTINGS

Very good service. And quick delivery .

Excellent pre-and post-purchase support to configure my system and speedy delivery. So far, the system is working well and reliably.

Very good service post does its job.

Very good product,Delivered promptly,Cannot fault,Excellent customer service,Would use again and reccomend..

Ordering works the way you'd want it to. Communication clear and reassuring. Prompt delivery. Goods work as stated. This is how an online business should work. Well done.

Great products, swift delivery and really helpful staff who reply to emails promptly. Definitely would recommend and buy from again.

Everythings been fine

Great Service And Delivered Two Days Early What More Can You Ask!!

Brilliant no problem at all excellent prompt reliable service and delivery.

Great company, fast service as always

Excellent product and excellent service. I have had a GSM PIR system in my motorhome (complete with 2 x remote wire free internal sirens) for 7 years without a single false alarm and it has worked every time I walk tested it. Remote setting fob packed in last month so needed a new one. I was please that the new one was compatible with my old system as quite often these days systems are upgraded and not backward compatible. Had a few queries on learning the fob in and got knowledgeable answers straight away.
Highly recommended, 5 stars are not enough!!
Keep it up guys!!

got front gate act like doorbell when open.great now dont get i push the doorbell no delvery,big thank to ultrasecure

The delivery was very quick as was the action on a follow-up query. Absolutely no problem in using them again.

Great Service.

Quick phone call to discuss my requirements, friendly and good advice received. Placed order that day and received my items within 2 days. Parcel sent via DPD well packaged and great tracking info. Highly recommended supplier - 5 start service.

Great products and service

Great service and products, helpful staff, highly recommended.

The article is first class I would like 12 hour time instead of 24 but otherwise perfect what I wanted and quick delivery

Very good products and exceptional customer support. Can't praise this company enough. I use them for all my wireless communications. good prices too and fast delivery. A pleasure to deal with, Thank you.

very fast delivery, great realistic cameras, great price .

This is the first time I've used UltraSecure direct.com. I had a couple of online discussions about various products with the team and I got great help from them - I even got an email at 07.30 in the morning answering the question I'd asked the previous evening.
The products came as tracked items which is always a bonus.
I couldn't find the products I needed initially but I did receive such good help from the team at ultrasecuredirect and I found exactly what I needed. The alarms are perfect for my garage and shed and are far better quality than other products I've seen online and in store.

no problems excellent service

Well built and easy to instal