Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Top nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Product delivered on time, in accordance with the order. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very serious site with an efficient hotline.
The products match the description and work very well.
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Super service, I totally recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Perfect I will come back
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
very reliable site needed help for my alarm they gave me all the information top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Super alarm, fast delivery well packaged and easy to configure especially with a real manual in French
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
Very happy it's stopped the problem I was having will be getting one for back of house
Came really quick very pleased
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
Great service from start to finish, super happy with ghost, only one concern ppe should be worn by fitters for everyone safety. Mad I know but that's the world we live in now!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2021
I ordered two systems on the website, and was very thpughtfully contacted by the tech guys to see how I wanted them configured.
The equipment arrived the next day, and was fitted in a flash, with no issues.
That very night, in the small hours, the beams detected the thief that broke into my car previously, (coming back for another look).
I disturbed him, and he ran away.
Excellent products, and service.
Highly recomnend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
I find Peter from Technical so helpful and always wanting to help. I have cctv and gate equipment and it works brilliantly. Superb company.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2021
Easy to buy from the site and arrived in 48 hours, very happy with service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2021
Fast delivery, product in stock... Cheaper than amazon...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Product matching my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Unknown site at first, but pleasantly surprised by the ease of navigation and the variety of products found.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Super service from A to Z
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Super!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
well received my order
happy with my purchase
works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Great material, works despite obstacles, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Availability, efficiency, and friendliness are essential with this supplier. Well done????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2020
Delivery as per order, good quality product meeting my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Everything is perfect, the material, the kindness, the information, the eventual follow-up (that was my case), the return of a material I had chosen poorly and its refund, highly recommended we finally have a wireless 'doorbell' with intercom that works despite the distance and trees, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Fast and compliant delivery. Perfect customer service for assistance with setup. Recommended, attentive and available.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Good seller. Very responsive to information requests.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Hello, Third order on the UltraSecure site and always a perfect order/delivery process. The customer service is perfect and responsive, the relationship pleasant as well as the professionalism of the technicians, which are criteria and indicators of trust. I can only recommend the site for all its services and products. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Impeccable service both technically and commercially. Attentive, available, and knowledgeable....I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Reliable site, the explanations and advice on the items are clear and complete, quick receipt of the package and in good condition. Very satisfied with the camera we purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very professional and followed up by the staff, I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/01/2021
good product delivered fast and pre-configured. Could not ask former.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
good product,well packed and delivered on time. It is the second purchase and it will not be the last. Thanks.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Good fast service and delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Excellent company to deal with. Next day delivery. Unfortunately post ordered was not suitable for my drive, spoke to Stewart who told me to return it, and quickly authorised a full refund. Ordered a different post, which again was sent on next day delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2021
The ultra pir was easy to set up and install...great piece of mind ..thanks
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Super fast delivery - above and beyond expectation. Great product too.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2020
Very good item with fast delivery.
Thank you.
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