Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
This is my second order on this site. The order and delivery went very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
Very professional site, I recommend it, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2019
Very good products and technicians are attentive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
I recommend this company for its availability, especially for its professionalism, the speed of response to all questions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Very good, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
After a few small issues with the installation and the advice from the technicians and video, everything went well. To be seen in use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
very satisfied, I recommend this product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
OK, good and deadline respected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2019
Good product good delivery work's well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2019
Excellent product, fast service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2019
Does what it says on the tin! Well done.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2019
I purchased an alarm system recently. Great value for money, easy install and set up. Works very well. Excellent product. I had one small missing item from my order. It was addressed immediately, with the item arriving a day or two later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2019
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2019
Very good, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Equipment meets my expectations - deadline respected; top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
.......ok......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
Fast shipping. Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2019
I am really happy with my purchase. I received the item already pre-configured by the technician. It saved me time. The advisor was very attentive and accommodating. Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2019
I am satisfied with the equipment but lack of explanation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Order delivered quickly, very serious after-sales service, the equipment works well.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2019
A comprehensive, easy to navigate website. Great products and excellent customer service. A really useful discovery
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for taking the time out to give us a review, much appreciated
Regards
Mark
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2019
Good service and good driveway alerts.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2019
My order (a pair of shop bells for the back gate and the shed to scare away any budding thieves!) came very quickly. Thank you!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2019
I have used Ultersecure products since September 2008 with the greatest satisfaction.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2019
Excellent purchase plus prompt service. Sincere Thanks!!!!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2019
The product arrived quickly and after a small teething problem promptly sorted with a telecon to the tech guys all seems to work as described so looking forward to installing this in my static van to cover the unoccupied periods. A good price for the product with a good back up service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2019
Fast delivery service and a great product, had to call customer support for a little help, very helpful and called me back
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2019
Excellent service good quality fast dispatch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2019
Nothing to report. Good equipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
Simple product and meets my expectations
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2019
Excellent communications, seemed happy to talk through our requirements over the phone before purchase had been made and advise on most suitable combination of products. Once ordered quick delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2019
Super advised, super equipment, very easy to program via SMS. I recommend it with my eyes closed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2019
Product arrrived safely and promptly, and performed exactly as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Hello, everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Equipment received well but not yet installed. Customer service is very attentive with very good technical information and, what is rare these days, very friendly. Then I will see at the installation of the equipment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Good
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2019
Fault with light on floodlight camera,contacted Tec;support replacement to be sent in four days
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sirs
We are very sorry for the inconvenience, a swap out has been arranged with a new replacement, once again sorry for the inconvenience
Regards
Mark
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2019
Everything was perfect
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