Customer reviews of Ultra Secure (ultrasecuredirect.com)

very good range of alarms and fast delivery

Clear website. Easy to order and quick delivery.

Ordered dummy CCTV camera. Good website and easy to use Camera arrived quicker than expected. Professionally packaged. Product didn't disappoint. Good price Excellent. Buy with confidence.

PIR & Remote Control Alarm System With Two Sirens.
I will start with the downside: I had to order on the UK site, have it shipped to a family member and posted to Italy due to the extortionate delivery chares and poor exchange rate making my order nearly fifty pounds more expensive on the EU website.
The plus easily out weighs the above as delivery was quick and the items well packed with batteries included in two of the units, the Solar powered siren did not include batteries as you have a choice of NiCad or Alkaline.
The units were pre synchronised so all I had to do was install the PIR and remote alarm in my shed and the and the solar alarm on an outside wall then test it all. Everything worked first time.
The alarm in the PIR and the internal remote operate 5 seconds apart and the external alarm after a further 15 seconds which hopefully, will frustrate the opportunist thief. The external alarm has an anti-tamper switch which will activate the whole system if the unit is opened so even if a thief removes the batteries to silence the external alarm the internal remote alarm continues to sound.
Overall a well priced comprehensive deterrent system that is easy to use with a simple two button remote control `on or off'.

Early days but working ok does the job

My product doesn't work, so I am very unhappy.

All good arrived on time and well packaged

Excellent communications, great product very easy DIY installation.

Good quick customer service.

I 'phoned U/S for a bit of advice about fitting my alarm, the person I spoke to could not have been more helpful. Have dealt with this Company on many occasions. EXCELLENT.
Thanks Richard B.

Easy to order, arrived next day. Very good quality garage alarm far better than other cheap alarms that are available. Looks built to last. Nice to know that spares are available. Very easy to install and operate. Highly recommended.

First class ,reliable products.

Very user friendly web site. All technical details are available on the web site. Ordering is very easy and delivery was very quick. First class service.

Customer service second to none in my opinion. Helped me with what i needed, alarm and cctv system. Delivered next day by courier who texed me with a 1 hour delivery window so no waiting in all day.
After fitting alarm which was very easy i needed assistance with the different zones, contacted them gave them the alarm sim number and they did it all for me.
I couldn't wish for a better service. Brilliant

Excellent service and delivery.

great service, everything i needed easily sorted.

Very pleased ordered and arrived next day.

Delighted with the quality of the signs I bought
However I bought a this shed is alarmed sticker and only when it arrived did I realise it was a window sticker and my shed doesn't have one

batteries supplied were all dead in last order -

Good advice, attentive, quick reception of the material.

Excellent product and a first class service.

Wide range of equipment. What we ordered came with compreansive instructions. Good value.

Good item and very good service. 5 star company !!!

very good service

Excellent service and great bit of kit easy to set up!! elderly parents feel a lot safer now they have an alarm on their driveway.

I purchased alarm device not compatible with your add ons your staff were so helpful and professional tried to help with what I had and what I purchased from yourselves because the gentleman I spoke to was so nice and helpful I purchased new system from yourselves real genuine honest helpful company thank you very much
Kind regards
Brian R.Harding

Excellent

Prompt delivery, excellent product and website easy to use.

It just does everything you want it to do without fuss or frills.

A great seller, fast delivery, and a great item.

Found the website easy to use and navigate around. Checkout was quick and simple.

easy site to navigate, clear description of their products and use. the alarm systems I purchase were easy to set up and get working. no problems so far and would recommend to others.

found the process of navigating the site to the process oy buying & receiving goods
first class, as was the product it's self. have no problems in recommending this company
on the basis of my dealings so far and would be happy to use them again

They had the product I wanted at a good price. Speedy, efficient service. Very happy to recommend.

First time I have dealt with this company. I will say that the level of service and knowledge is absolutely outstanding. Will look forward to dealing with them again.
Peter (PMB Security

Was very happy with next day delivery and very satisfied with customer support

I needed to find a replacement wireless burglar alarm which wasn't too expensive to purchase and to operate. I came across the Ultra Secure Direct website and found it was easy to browse through the products, checking what each base system provided and what could be added to them. Having decided what to buy it was pretty painless to register for an account and then to order what I needed. I was able to pay by credit card and two days later a well packed parcel arrived well in time for me to install the system at the weekend. With the additional instructions supplied by Ultra Secure Direct I found it was easy to install. I had a minor technical problem that I emailed Ultra Secure Direct about and they were very quick to respond and resolve the matter. When I have clocked a few hours up on this new system I will no doubt consider expanding it.

Exelent service .happy with the product too

great range of solutions to different problems and very helpful too.

Good priced item, easy to fit,
Would say that base needs to have larger arms for fitting in to cement to give more stability !!