Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2019
fast, efficient product as described thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2019
Easy to find what I am looking for. Very detailed discription of items. First rate videos.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/04/2019
user friendly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/04/2019
Quick delivery, good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2019
friendly technical service, available and competent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2019
Good product. Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
listening and skills of the advisors
proposed pre-programmed material and complete installation file
very satisfied with this company
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2019
well fast, good advice interlocutor
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2019
Easy to use web site and ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2019
fast and efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/04/2019
Excellent and great communication
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Verified Buyer
Rating: 3 out of 5
following a purchase from 03/04/2019
I found the attachment between the PIR sensor and the wall bracket to be very weak. you only have a very small screw to assemble these two items together. other than that the alarm is working fine.
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for the feedback, we will take your comments on board, we are pleased the Alarm is working for you in general.
Regards
Mick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Super efficient and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
Very good site, you can ask your questions by phone, you will get a response to your needs and guided in your purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
very good and good information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2019
fun product easy to install, long range, quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
Competent people, easy to reach and good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2019
Fast, correct service, no unpleasant surprises. Pro
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
good for contact and advice but a problem to deactivate the pin code of the free card due to old format and thus the need to find a holder of an old phone under free accepting the card size to do it. Well noted in the manual but not in the product description. So to be planned according to operator
to activate it. No information on the site for this operation but well in the manual.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2019
A very good product and company and a technical department that goes the extra mile to help, would highly recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2019
Very fast delivery and compliant product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2019
very effective device speedily delivered
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/03/2019
found product i required at right price, fast well packed delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2019
Delivery arrived the following day, great website
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/04/2019
I ordered a battery alarm for my garage and was delighted with the 130 db alarm from this company, an excellent product for a reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
I bought an alarm kit ref. F007-0311.00 with an additional remote control and 1 door detector F007-0260-00. For information, I have Vincent, the sales manager. SUPER in every way, well advised, very patient, courteous, and I placed an order with him over the phone and received it a few days later. I took about 20 to 30 minutes to install everything (in a garage). Perfect, everything is programmed from the house 'Ultra Secure'. I recommend 100%. Guy
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/04/2019
Excellent descriptions of products and easy to use. Very happy with my alarm and the price!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
no problem
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/03/2019
Excellent service and next day delivery on my driveway security posts.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2019
Product arrived quickly and was pretty straightforward to install.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2019
Very professional. The advisors are attentive to your needs and respond perfectly to your expectations. The installation of the equipment is simple and again, if needed, the advisors are there to assist you. The equipment has been installed for 15 days and I have not had any problems so far.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
From the phone contact to delivery, the whole process has been perfect, thank you and well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
very good service, responsive, easily reachable, if I had other purchases to make in the proposed items, I would not hesitate to call this distributor.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
Very well organized. Thank you, see you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
quality product as well as the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
Products delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
accessible, clear
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