Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
it's all new, I reserve the possibility of having different comments in a few months. For now, everything seems correct to me. Except that I did not receive the original manual, but after requesting it, I received it by email, it's up to me to photocopy it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
VERY good product and received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2019
Everything is perfect, no issues
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/03/2019
Very easy from order to delivery. Definitely use again. Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Very fast order.. Technical response by phone before purchase was perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
Perfect and even better than I thought, it is very reassuring to have it on you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
no issues. super product I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
Very professional site. Contact made before sending the order to validate my choice. To be recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
Remarkable, great kindness of the staff always attentive to the clients wishing to satisfy them in the best interests, combining great kindness, availability, and competence, really congratulations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
good no problem, fast delivery;
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/03/2019
Professional from start to end of process. Swift and perfect service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2019
Serious and competent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
It's ok very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2019
Purchase easily made on the site. Package arrived quickly in serious packaging. Medium range material especially considering the price (the melodies and the chime are actually just a series of beeps, detection not 100% reliable). Modest quality/price ratio.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Indeed, this entry-level product is quite effective but still limited. It has been marketed for over 10 years in our catalog and we have very good customer feedback (that's why we continue to sell it). Detection can be greatly improved by following some advice according to your environment. Basic advice if you have a classic alley: tilt the detector at 45°, like a speed radar. This is often the solution that resolves missed detections. Then everything will depend on your precise environment (it may not be missed detections, perhaps it is waves that do not reach the receiver too far away or with obstructive obstacles?), we will be happy to guide you, do not hesitate to contact our services, we know our products very well and are at your disposal via a free number (or by email if you prefer). Finally, we have a wide range and we can proceed with an exchange if the received product does not suit you. And, as a last resort, we can take back the equipment and refund you. Our goal being your satisfaction, I am sure we will have the solution and I remain personally at your service if necessary. Keep us informed. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
Hello,
A competent service, a very involved follow-up, a thorough listening to the clientele, bravo don't change anything
A big thank you to Fabrice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2019
Very competent, efficient after-sales service. Everything is perfect. Two purchases made with them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2019
serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
good product installs quickly and easily, works very well. Especially read the instructions carefully.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2019
Very fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2019
very happy with purchase, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
Effective product
Very fast delivery
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Very fast service nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
easy order, quick and very pleasant contact, express delivery I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
works very well; not easy to program
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2019
Order arrived well but a bit too much over-packaging and no price on compatible accessories.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
Perfect
Ultra fast delivery and in accordance with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2019
the manual is not very clear; Do we need to reset the receiver-transmitter duo every time we change the melody? At 400m apart it is not convenient!!! I don't dare to touch it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
super site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
Device easy to configure. Impeccable telephone assistance. It works well. We'll see over time if it works when there is a real power cut.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
Contact person on the phone very professional.
Order delivered (in Belgium) very quickly, and in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
prompt delivery, good product, works at least 150 mtr, (more I haven't tried) before I had an EXTEL which according to the description should have worked at 500 mtr but at 50, with additional antenna it didn't work anymore.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
Super happy with my second order.
Super Pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2019
superb doorbell quick installation works very well fast delivery UltraSecure to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2019
Impeccable, as always a top service. I order all my equipment on this site
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/03/2019
Solid knowledgeable chaps! Good support.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/03/2019
Overdid the packaging somewhat, otherwise excellent.
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