Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
Very satisfied with the site and the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Very good communication by phone, good advice, materials received quickly and meet expectations.
In service and satisfied with our purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2022
Good product that presents an interesting quality / price ratio.
Navigation on the site is pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
The 2 detectors and the reception module work very well, this with a distance of 150m and masked by some bushes. Fully satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
Very good value for money, practical when you just want an alarm with remote control.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Following your advice, the ordered item corresponds to my needs. Fast delivery
MZ
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Very happy. The detectors and doorbells work wonderfully.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2022
Hello
it does the job
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
Order sent quickly. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2022
Fast and compliant delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2022
I just have a downside on the quality and responsiveness of the remotes. I have already changed the battery to see if it would reduce the little responsiveness (sometimes you have to press many times to arm or disarm the alarm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Very satisfied, I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2023
Had a small problem, contacted them, quick response, all sorted now.
Thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2023
Top quality products securely packed. I recommend this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2023
VERY GOOD CUSTOMER SERVICE SUPER AND FRIENDLY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Hello, very welcoming and very professional staff, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Impeccable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2023
Great quality product at a good price.
I like the product and also the service.
Items arrived quickly and had already been set up to work as a network.
I'll be buying more
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
very satisfied with the customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
Delivery of a REOLINK camera that is compliant and very fast, plus wise advice and effective assistance. Very good company!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
The camera is used for contact with an elderly person in case phone calls are not possible, this is very useful and avoids certain trips.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
Always available on the phone
Very attentive
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Competent technician
Fast shipping
Good alarm settings
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Top of the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Fast and compliant delivery to the order, item very well packaged and therefore protected.
Very well designed website: photos, details, and explanations about the items.
I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Compliant with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
efficient service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Very good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
They have great patience and very good advice
Thanks again to them
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2022
I would have liked a response to my phone call regarding the follow-up of the after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Advice and fast delivery all good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2023
Overall good. A lot of things that can confuse us at first glance, but it's well organized. The function of the different elements is not always obvious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Good choice of equipment (in my case an alarm with temperature and power alert), fast delivery with pre-configured material, and very good responsiveness from the after-sales service when requesting information. Very positive experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
A flawless service from you - telephone information/good reception/
Ease of installation. PERFECT!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Material compliant with the seller's explanations, easy to install and program
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2023
The support is perfect, unfortunately the website is not very accessible for visually impaired users of voice synthesis.
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