English 
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Rating: 5 out of 5
Efficient customer service
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
top company.
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Rating: 5 out of 5
Very good, very professional I recommend! Works very well
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Very good? Reactive and good after-sales service.
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Rating: 5 out of 5
Nothing to report.
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Rating: 5 out of 5
Home, efficiency, quality, everything is perfect
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Rating: 5 out of 5
Always well received and informed when you call, several purchases and always no issues.
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Rating: 5 out of 5
Everything went well
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Rating: 5 out of 5
The site is becoming a bit confusing.....
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Rating: 5 out of 5
Delivery to the right address quickly, device already programmed at the factory
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Rating: 4 out of 5
Everything is perfect except for the remote control whose activate button triggers too easily in my pocket. Also, the plastic keychain attachment is too fragile and breaks quite quickly
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Rating: 5 out of 5
Very pleasant and very responsive. Perfect
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Rating: 5 out of 5
Great.
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Rating: 5 out of 5
Very good follow-up, and very friendly
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Rating: 5 out of 5
Perfect follow-up, equipment as described. Highly recommend.
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Rating: 5 out of 5
Effective equipment for a reasonable price. Excellent assistance and timing.
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Rating: 5 out of 5
Order delivered quickly, good commercial contact
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Rating: 5 out of 5
Effective for scaring away (powerful alarm). Easy installation. Very good quality equipment. Is there a detector that triggers the sirens and all the outside lights at the same time?
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Rating: 5 out of 5
Efficient and useful service and information. Fast delivery times.
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Rating: 5 out of 5
Very serious, I recommend
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Rating: 4 out of 5
Quickly delivered, very good product
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Rating: 5 out of 5
Top-notch.
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Rating: 5 out of 5
perfect +++++
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Rating: 5 out of 5
Hello, Very good advice, attentive to the customer. I highly recommend. Have a good day
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Rating: 5 out of 5
A good selection of equipment with effective and quality systems, reliable to the advertised specifications. Fast delivery, top-notch!
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Rating: 5 out of 5
Fast and good follow-up.
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Rating: 4 out of 5
Super warm commercial and technical service
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Rating: 5 out of 5
Fast. Interesting price
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Rating: 3 out of 5
The customer service holds up, however the products, I define them as cheap junk; the detectors easily go out of adjustment, even with very little wind. I had to replace some batteries 2 months later. I regret my purchase, there are better products on the market.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for these encountered problems. Here are some responses to your comments: - the joint of these detectors is adjustable, which allows for simplified installation, then you just need to tighten them and they won't move in the wind - the battery life depends on usage and configuration (number of passages, trigger delay, etc.), but in no case should the battery last 2 months (except in extreme environments, for example, hundreds of passages per day) In any case, do not hesitate to contact our customer service, we are at your disposal to help you. If there is a problem with the equipment, it is of course under warranty for 2 years. Our goal is for you to be satisfied, so if, as here, you are not, we can gladly consider an exchange for more suitable equipment. Remaining at your service. Best regards, Christopher / securitemarche.fr
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Rating: 5 out of 5
Very good on all points: material, price, contact, delivery.
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Rating: 5 out of 5
no problem
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Rating: 5 out of 5
Serious, competent, fast shipping
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Rating: 5 out of 5
Great. Qualified people with great kindness and availability, very quick response on the phone, valuable advice, and help for troubleshooting never found elsewhere.
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Rating: 5 out of 5
Good product, good supplier
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Rating: 5 out of 5
Excellent interlocutor, excellent product, excellent customer service. Nothing to say, except that I would not hesitate to recommend the material.
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Rating: 5 out of 5
Very good advice and attentive.
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Rating: 5 out of 5
Serious company that you can count on when a problem arises.
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Rating: 5 out of 5
The device is very good but you need to remember to charge it every day. The Security Market team is nice and competent.
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Rating: 5 out of 5
No issues, delivery okay. Top assistance.
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