Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Serious and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very efficient equipment. Great quality/price ratio. Personally, I use it to secure my camper van. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Arrived on time and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2020
Effective long-distance radio system that meets specifications.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2021
In the last test, the alarm forwarding to the external siren was no longer working. As soon as control is possible, I will check and keep you updated.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for the problems you may have encountered. As soon as you have tried, please contact our customer service again so that we can find the necessary solutions, our goal being not to leave you with equipment that does not work. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2020
Good phone support, satisfactory service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2021
Clear site and no problems. Extremely efficient after-sales service: I had a misunderstanding regarding the connection of a latch, and I received a nearly immediate phone response.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2021
Very helpful in answering my questions about sim cards
P/P Extremely well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Very satisfied with the product and the delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
The equipment is good but we have a lot of trouble getting the second bell to work and I don't know what to intervene on
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2021
VERY GOOD PRODUCT FOR PRICE, EXCELLENT DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Excellent pre and post-sales service. Very serious. Very responsive. Impeccable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Satisfied with my order and the products received.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Clear site, fast delivery, attentive advisor, everything is perfect.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2021
Faultless,well laid out and easy website,very fast despatch and delivery, and the product is exactly what we need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
nothing to say very serious nowadays it's exceptional and effective equipment
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/10/2021
Pleased with garage alarm system as described on UltraSecure direct website,easy too install with comprehensive instructions and prompt delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
After several months of use, I am very satisfied with my order. Quality product, reliable and precise.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2021
No problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Product completely compliant. Quality as expected. Top-notch pre-sales support.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
A very available company, attentive to your needs and excellent service provided by very friendly collaborators. It was a pleasure to order from you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
after-sales service really attentive to customers Company to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Top-notch. Easy assembly. Works well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Friendly and helpful advisor, the product meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
reassuring site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very good, impeccable service and remains reachable for any additional information requests. I recommend!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/10/2021
Very helpful advice given when I phoned, all questions answered - and very quick delivery of my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
Excellent telephone reception. Several warranty shipments assured. Understanding of the staff regarding the problem posed. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Very serious site. I called for various information and I was always satisfied. Orders delivered quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Good, no problems to report. Very detailed site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very effective passage alarm, easy to install and very affordable, quickly dispatched, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
I recommend, very good advice, attentive to your needs, very good material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Good material, good listening, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Fast delivery, friendly team, material meets my expectations, I recommend.
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