Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
I run a block of flats in Cambridge with the usual issues relating to pressures on parking spaces (potential commuter abuse of private spaces), and occasional visits by passers-by to dump large items in or by our bins. The solution was (dummy) CCTV and I found your website helpful, your products high-quality and competitively-priced, and your service prompt and efficient. Cameras now fitted and block security improved. In only hope none of theresidents asks to see the footage!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2021
Order confirmation prompt. Delivery notification fir each item was timely and accurate. Goods all met my expectations.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2021
simply perfect recommended to friends and family
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2021
So far has performed well a few settings adjustments and it is doing a great job.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2021
Product exactly as described, plenty of info about delivery, arrived promptly. Would certainly order from them again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/07/2021
I ordered the GSM PIR alarm via Amazon fo next day over a week end and the roaming SIM direct both arrived as expected and easy to set up. The SIM registration is straight forward and everything was up and running quickly.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/07/2021
Order processing and delivery were excellent. Pleased with the quality and performance of the products ordered, however the fitting instructions manual is written in very poor English and is difficult to follow and understand.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/06/2021
Helpful advice over the phone, ordering easy, delivery quick and well packed.
Instructions easy to follow even for me. Products worked well. Will use again in the
future.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/06/2021
Delivery was quick and efficient will use again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/06/2021
Very good service. And quick delivery .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/06/2021
Excellent pre-and post-purchase support to configure my system and speedy delivery. So far, the system is working well and reliably.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 25/06/2021
An excellent product and great support from customer care team to a couple of questions.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/06/2021
Very good service post does its job.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2021
Very good product,Delivered promptly,Cannot fault,Excellent customer service,Would use again and reccomend..
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2021
Ordering works the way you'd want it to. Communication clear and reassuring. Prompt delivery. Goods work as stated. This is how an online business should work. Well done.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2021
Great products, swift delivery and really helpful staff who reply to emails promptly. Definitely would recommend and buy from again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/06/2021
Everythings been fine
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/06/2021
Great Service And Delivered Two Days Early What More Can You Ask!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2021
Brilliant no problem at all excellent prompt reliable service and delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/06/2021
Great company, fast service as always
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2021
Excellent product and excellent service. I have had a GSM PIR system in my motorhome (complete with 2 x remote wire free internal sirens) for 7 years without a single false alarm and it has worked every time I walk tested it. Remote setting fob packed in last month so needed a new one. I was please that the new one was compatible with my old system as quite often these days systems are upgraded and not backward compatible. Had a few queries on learning the fob in and got knowledgeable answers straight away.
Highly recommended, 5 stars are not enough!!
Keep it up guys!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2021
got front gate act like doorbell when open.great now dont get i push the doorbell no delvery,big thank to ultrasecure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2021
The delivery was very quick as was the action on a follow-up query. Absolutely no problem in using them again.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/06/2021
everything came as ordered and on time
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2021
Great Service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2021
Quick phone call to discuss my requirements, friendly and good advice received. Placed order that day and received my items within 2 days. Parcel sent via DPD well packaged and great tracking info. Highly recommended supplier - 5 start service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2021
Great products and service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2021
Great service and products, helpful staff, highly recommended.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/06/2021
The article is first class I would like 12 hour time instead of 24 but otherwise perfect what I wanted and quick delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2021
Very good products and exceptional customer support. Can't praise this company enough. I use them for all my wireless communications. good prices too and fast delivery. A pleasure to deal with, Thank you.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2021
very fast delivery, great realistic cameras, great price .
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/06/2021
Products easy to find on website and product information good. Prompt delivery and alarm worked out of box. Too early to comment on reliability but so far so good.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/06/2021
This is the first time I've used UltraSecure direct.com. I had a couple of online discussions about various products with the team and I got great help from them - I even got an email at 07.30 in the morning answering the question I'd asked the previous evening.
The products came as tracked items which is always a bonus.
I couldn't find the products I needed initially but I did receive such good help from the team at ultrasecuredirect and I found exactly what I needed. The alarms are perfect for my garage and shed and are far better quality than other products I've seen online and in store.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/05/2021
no problems excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/05/2021
Well built and easy to instal
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2021
Very quick delivery item as described will use again
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 02/06/2021
Disappointed in wireless (800) driveway gate alert. Receiver, is made in China, feels cheap and flimsy. Set up was hit and miss with poor instructions. Can't be set to operate for more than 60 secs. which for my purposes is insufficient. Ultra Secure seemed like a good supplier compared the competition as they offer a comprehensive range although their prices are not cheap but they do respond to telephone calls. I made an expensive mistake with the package I ordered.
Response from Ultra Secure (ultrasecuredirect.com)
Hi James,
Thank you, I will get a link sent directly to your email address, it will allow you to see if it helps with your specific application, feel free to ask further questions once you receive it.
Best Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2021
Delivered next day. Very well wrapped. Easy website. Excellent.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/05/2021
Arrived promptly, item was exactly as described, works well.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/05/2021
All good
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