English 
V
Rating: 5 out of 5
fast delivery
perfect customer service
perfect customer service
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Fast delivery and great customer service! Can't fault!
V
Rating: 5 out of 5
Great product delivered in 2 days
V
Rating: 5 out of 5
Delivered promptly and items exactly as described.
V
Rating: 5 out of 5
Ok site to use, though have used better, free delivery. for my order, very quick, didn't even get a chance to track it!! Phenomenal packaging for such a robust product, Don't remember seeing on the site that I shouldn't use 'postcrete'. Already had that, so just taped up the reasons why, problem solved.
V
Rating: 5 out of 5
Very easy to find and order the product I wanted. The price was excellent, being on a special offer of about 40% discount at the time, and delivery was within 24 hours of placing the order. Brilliant service
V
Rating: 4 out of 5
Good service!
V
Rating: 5 out of 5
Efficient and prompt service
V
Rating: 5 out of 5
Excellent service with a knowledgeable company who were a big help and went out of their way to provide the service we wanted. Would recommend them to anyone.
V
Rating: 5 out of 5
Very good service before and after the purchase. I just have one suggestion - the handsets for the Intercom require you to push a button to talk - so it's not like a phone, more like a walkie-talkie. This feature should be made clear on the website.
V
Rating: 5 out of 5
Very easy to install. Works very well. Used an external aerial as entry phone is mounted on a very large brick column. The fixing screws supplied were too short, so used longer screws.
V
Rating: 5 out of 5
Does what it says in the box, can rest easy until alarm goes off.
V
Rating: 5 out of 5
Great service and speedy delivery too. Their product worked perfectly and was made to a high standard in the UK. You get what you pay for!!
V
Rating: 5 out of 5
We have bought from this company before, they're always knowledgable and friendly. I spoke to who Luke who was really helpful and friendly. I got a really fast delivery too. Thanks Luke.
V
Rating: 5 out of 5
Excellent products ,fast delivery
A
Rating: 5 out of 5
Very commercial company, great customer service for connection questions or others. A French company that still knows what customer means. BRAVO
Translated reviews
V
Rating: 5 out of 5
Fast delivery, and a nice information letter from customer service , and Item bought did exactly what it said it would do, we would use again.
V
Rating: 5 out of 5
Excellent service, very courtesy & helpful staff. The barrier posts are very good quality & delivery was next day. Very satisfied customers & certainly would recommend Ultra Secure.
V
Rating: 4 out of 5
Ordering was easy, delivery was quick. The item is doing what it should. I would have like to have had a choice of ringing tones, but apart from that they are great.
V
Rating: 5 out of 5
Superb service.
V
Rating: 5 out of 5
Great product - bought it for our workshop to hear people coming in a leaving. Good service, fast delivery.
V
Rating: 5 out of 5
Very prompt delivery of my personal alarm .I have not yet tried it out!!
Thank you
Thank you
V
Rating: 5 out of 5
Great service!
V
Rating: 5 out of 5
Good quality, excellent delivery, would recommend this company for security needs.
V
Rating: 5 out of 5
Great service!
V
Rating: 5 out of 5
Easy to navigate, great and speedy customer service. Great product bought two more for family
V
Rating: 5 out of 5
Great product amazing quick setvice
V
Rating: 5 out of 5
Good service and very pleased with the shed alarm. It arrive already paired with the sensor. Would recommend.
V
Rating: 5 out of 5
Fabulous service. Website easy to use and order from. Product options well explained. Opted for standard delivery; came next day. Full instructions included. Alarm worked first time, straight out of the box. Couldn't really ask for much more than that. 10/10
V
Rating: 5 out of 5
Very satisfied, works extremely, excellent delivery
V
Rating: 5 out of 5
Quick delivery and good quality product.
V
Rating: 5 out of 5
Easy to use website, good prices and prompt delivery
V
Rating: 5 out of 5
Quick delivery , great product and was ready programmed, just put in batteries and away.
V
Rating: 5 out of 5
The website was very easy to use, they replied to my email questions quickly and my order was delivered on time. The product was easy to install and works very well. Wish everything was this easy; 10/10 and 5*
V
Rating: 5 out of 5
Excellent service and fast delivery
V
Rating: 5 out of 5
Great service, delivered when they said they would be
V
Rating: 5 out of 5
Very good product and prompt delivery,would recommend this company to anyone,I've had a few security devices from ultra security!
V
Rating: 4 out of 5
Prompt and efficient delivery of a good quality, robust product.
V
Rating: 5 out of 5
Easy to order,very quick delivery.
The product(driveway alarm system DA-600) was very easy to set up and works well.
The product(driveway alarm system DA-600) was very easy to set up and works well.
V
Rating: 5 out of 5
Exactly as described, arrived on time, good value for money, can highly recommend.