English 
V
Rating: 5 out of 5
Very easy to order online and detailed information. Excellent delivery. Top customer service. Definitely recommended.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Brilliant service, Waiting for new catalogue .
V
Rating: 5 out of 5
Helpful on the phone and fast delivery. Not yet fitted the item so can't comment on the product.
V
Rating: 5 out of 5
Fantastic service all the way through service, and an even better piece of kit ! Thanks Alan Wilkinson, leeds
Response from Ultra Secure (ultrasecuredirect.com)
Hi Alan
Thank you for the review, we really do appreciate all customers taking their valuable time out to give a review, I am glad you were pleased
Have a good Christmas and Healthy New Year
Regards
Mark
Thank you for the review, we really do appreciate all customers taking their valuable time out to give a review, I am glad you were pleased
Have a good Christmas and Healthy New Year
Regards
Mark
V
Rating: 5 out of 5
A good product, simple to install. One small issue that was easily resolved with a short phone call to technical support, who answered the call within five rings.
V
Rating: 5 out of 5
I bought a parking post for my mum because she had an attempted vehicle theft on her drive. It arrived well packaged and was easy to fit. Would highly recommend.
V
Rating: 4 out of 5
Haven't used yet but arrived very quickly and website was easy to use.
V
Rating: 5 out of 5
Helpful on the phone, quick delivery, good products
V
Rating: 5 out of 5
Great prou, fast delivery
V
Rating: 5 out of 5
Fast delivery and exactly what I ordered. Great service.
V
Rating: 5 out of 5
Always get a speedy delivery and customer service always available for advice
V
Rating: 4 out of 5
I liked the product. It was programmed for me in advance but for different zone - I bought sensor for leakage and the sensor was programmed for Entrance zone. The programming manual is quite confusing - generally programming is not user friendly enough. The SIM card compartment is proper only for old dimensions of SIM card and this created a problem for me to find out an old mobile phone in order to register the new bought SIM card. Anyhow, product worked perfectly during the tests, so I hope I can rely on it for the purpose it has been bought.
V
Rating: 5 out of 5
Fast delivery, early days but the system seems to work well.
V
Rating: 5 out of 5
Spot on, arrived in the post few days later, easy to set up, clear instructions, all working.
V
Rating: 5 out of 5
Excellent service thank you. Fast delivery
V
Rating: 5 out of 5
Excellent!
V
Rating: 5 out of 5
Good product, delivered very promptly. Instructions slightly out of date, but question answered immediately by phone. Thank you.
V
Rating: 5 out of 5
Quick dispatch everything was correct s few queries answered very competent by staff with no hassle will definitely use this company again
Le
Le
V
Rating: 5 out of 5
The product was sent very quickly after ordering, and was all that it said it was on the website.
V
Rating: 5 out of 5
First class service.
Great product's & Reliable as always.
Great product's & Reliable as always.
V
Rating: 5 out of 5
Delivered promptly and is exactly as advertised
V
Rating: 5 out of 5
Straight forward order and fast delivery.
V
Rating: 5 out of 5
nice and easy, good service, would recommend all day long.
V
Rating: 5 out of 5
The experience was first class from start to finish. Next day delivery, competitive price and good product'
Telescopic posts are now fitted, just need to get used to raising / locking them.
Telescopic posts are now fitted, just need to get used to raising / locking them.
V
Rating: 5 out of 5
Very good and efficient service. The product was as advertised and arrived well packaged.
V
Rating: 5 out of 5
excellent company and products, with excellent product support. I have a few products from Ultrasecure and they all work great - all at a remote hostile location.
V
Rating: 5 out of 5
great service
V
Rating: 5 out of 5
GreT swift service & good product
V
Rating: 5 out of 5
Very prompt delivery. Looks like a very well made product, just what I need for when I'm out running alone. Thanks!
V
Rating: 5 out of 5
Easy to order and pay for, good communication and delivered the next day which is really great service.
V
Rating: 5 out of 5
website idiot proof, order arrived before expected, product was set up + ready to use from the company which helped me enormously, I would not have been able to get it working without this help, product is quality, works perfect ,I is a real happy bunny...
V
Rating: 5 out of 5
Just purchased comprehensive system - delivery efficient and exactly on time - brilliant site - easy to explore - helpful telephone advice - questions answered instantly - all in all very friendly and efficient service! - Nothing to grumble about here - would strongly recommend
V
Rating: 5 out of 5
Good product and quick service. They took the trouble to phone me to make sure I was getting the best out of their kit.
V
Rating: 5 out of 5
Item came quickly and was as described
V
Rating: 5 out of 5
Excellent prompt service. Alarm was already pre- programmed ,and easy to fit.
V
Rating: 5 out of 5
Excellent service top quality alarm
Thanks.??
Thanks.??
V
Rating: 5 out of 5
Excellent.
Customer service was fantastic. A few teething problems after initial set up were resolved quickly. Even getting responses by email on a Sunday Afternoon. They are very knowledgeable and helpful. The sensor is working great now. Thanks
Customer service was fantastic. A few teething problems after initial set up were resolved quickly. Even getting responses by email on a Sunday Afternoon. They are very knowledgeable and helpful. The sensor is working great now. Thanks
V
Rating: 5 out of 5
These are the guys to deal with when you want security for your property. I ordered two PIR alarms for the workshop and garage and a siren for the house after getting advice from the company's staff. The items came already paired by Ultrasecure which saved a great deal of time and trouble. My only problem came when fixing the PIR's to the walls. A very small screw needs to be attached to the housing and this was difficult but thankfully it was the only problem. First test run was successful and the units have performed faultlessly ever since. I can only recommend Ultrasecuredirect for their products and first class service.
V
Rating: 4 out of 5
all good
V
Rating: 5 out of 5
Excellent quality, rapid delivery