Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2016
Package conforms to the purchase. Delivery time respected. ..... package however crushed in many places
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2016
Fast delivery and material meets my expectations. To recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2016
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2016
Very good and pleasant on the phone thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/08/2016
excellent piece of kit
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/08/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2016
This suits me perfectly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2016
nothing to complain about, no problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2016
Very satisfied with the service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2016
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2016
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2016
Good product. However, I would have liked to be able to wear it around my neck, the belt attachment is not very practical in case of emergency.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/07/2016
Good product and fast postage
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2016
the item isvery good and so easy to set up
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2016
A Good Service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2016
Poor quality product that stopped working after 2 months, sold far too expensively for what it actually costs from the Chinese!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/07/2016
Good product quick delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2016
Good technical information and respect for delivery deadlines
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2016
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2016
Hello.
Lack of technical knowledge of your products!..
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2016
Very interesting site, a lot of choices at reasonable prices to recommend to friends
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2016
Serious, advised
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2016
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2016
Site and products that I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2016
Description of what I bought moderately compliant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2016
Alarm manual no video in French on the site, too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2016
speed and seriousness
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2016
I would recommend, but the delivery was lacking.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2016
Very effective detection device but very complex to install. Good technical support is essential for a novice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2016
Impeccable despite a slightly flimsy remote control attachment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2016
Technical description to improve.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2016
good, nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
The information provided by the delivery company is contradictory... to say the least, comical!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2016
Prompt delivery.
Helpful service when I had a query. Would recommend.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2016
Messy, difficult to discover products and their purpose.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/06/2016
This is a well engineered unit that was well packaged and delivered promptly. The ground unit is galvanised (not just zinc plated) and allows for water to drain through the bottom. The pole has a tough black plastic coating and the whole unit feels robust. Being nit-picky, I would have preferred the option to have a higher visibility coloured pole (eg yellow or black/yellow stripe) but this would not stop me buying again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 16/06/2016
I haven't fixed it yet but it looks solid.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/06/2016
screws holding body to wall mount not very strong,screws too small had to buy new ones. the rest was good.alarms linking was good.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/04/2016
the item wasn't in stock at the time of ordering, after a call from the supplier and arrangements made all worked out perfectly, cannot find fault, good service
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