Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 3 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/09/2018
Great piece of kit, easy to set up, fast delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2018
They gave prompt clear advice enabling me to quickly order the correct item for my requirements.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2018
good material easy to install and simple to operate, delivery times respected
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/09/2018
Had faulty goods, no problem when I contacted them, sent out new products free of charge... next day! Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/09/2018
Delivered next day, easy to install, haven't tried full distance but it works over 300m through some bushes and a couple of walls.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/09/2018
Just received my second GSM battery alarm, first one still working faultlessly in a garage with no power, I bought a second one for our caravan, came next day,set up is very simple and video's on the website are very helpful.
I recommend these guys and alarms to everyone.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/09/2018
Excellent
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2018
I am satisfied with the product I ordered and the installation is easy and very quick. Highly recommended.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/09/2018
Good quick response
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/09/2018
very quick delivery and their products are very good quality.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2018
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2018
Very competent site, of which I am very satisfied; every time I called this company, it met my expectations, within very quick deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2018
Fast shipping and the product works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2018
Satisfied with my order and the service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/09/2018
Great produce at a great price. Would recommend
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/09/2018
very good
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
TOP SERVICE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2018
GSM transmitter very easy to program, discreet.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/09/2018
Excellent response haven't tried the alarm yet as it's a present will keep you posted
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
excellent reception very good knowledge of their products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2018
I received my order well, but it could not be delivered to the relay point, you sent it to the post office in Frangy, while in Seyssel the post office is next to the relay point. And in Frangy, the post office did not know where my order was. After searching, they sent me to Carrefour in Frangy.. I think this situation could be easily avoided. Regards.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for the inconvenience encountered. This type of delivery problem can happen and is unfortunately beyond our control. We always strive to be at your service to help resolve the situation, but it is never very obvious. We completely agree with you, simple solutions exist to avoid most of these failures, we are escalating the issue and hope that next time it will not happen again. Remaining at your service, and thanking you for your trust. Best regards, Christopher Security Market / Ultra Secure France
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2018
material conforms very fast delivery, information by phone excellent I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2018
Fast and compliant delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2018
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2018
fast delivery and no problems OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2018
a site that is really worth it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2018
very good !!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Competent staff Material corresponding to our expectations and working well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Serious, very professional contact, fast delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Good advice before buying, delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2018
Very satisfied..followed and code to retrieve the item...thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/09/2018
DEFECTIVE FIXING
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

In this case, a guaranteed coverage will be provided.
Please contact our workshop directly by phone at 09 72 30 88 88 (non-premium number) please.

Best regards,
Christopher
Market Security / Ultra Secure France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2018
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Third purchase always very happy.
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/09/2018
very good
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
I make my purchases directly in Bouguenais
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
Good quality materials and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
Fast delivery. Technical assistance by phone. Very satisfied.
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