Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
The service was exalent. I was very pleased with the very clear and step by step instructions for use, supplyed with the alarm. The alarm is very well put together and I feel much more safe knowing my tools are protected now.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
very good and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
VERY GOOD PRODUCT, VERY FRIENDLY SALES SERVICE, LISTENING AND REALLY SUPER NICE FOR ADVICE. I HIGHLY RECOMMEND CONSUMERS TO APPROACH THIS SITE FOR CERTAIN PURCHASES. M. L. GERMAIN
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2017
Perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Installation this weekend works very well. with even a test at 600 m very conclusive before permanently installing it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/11/2017
I found what I was looking for very easily on the website and am very pleased with the safety alarm and also with the quick delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/11/2017
Easy to follow
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
VERY SATISFIED AND GOOD ADVICE BY PHONE.
THANK YOU AGAIN
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2017
it's a gift for my sister who was attacked recently, I cannot evaluate the product
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2017
very fast delivery. perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
Material conforms to descriptions, well packaged and delivered quickly.
After installation, perfect operation so far.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
Effectiveness very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
Items well packaged, clear instructions in French, happy with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2017
Very good, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
very good I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Fast delivery. Product OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
Article conforms to the description.
Instructions provided in French and much more detailed than the English one.
Correct packaging and timely delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
Purchase, for a garden shed, of a modular BT alarm. The material is of good quality, reliable, very easy to install and at a reasonable price. The customer service is top-notch and very available. I have already recommended this site and this material to several friends without fear of disappointing them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Very good listening to my request
Reactive service of good quality
Happy end of year celebrations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
very reliable site and good advice, fast delivery it's great.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2017
brilliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
A professional team that respects its client and remains available at all times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Very good, very attentive staff to the customer. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
very good, impeccable follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
very good service. I quickly had a contact person to answer my questions and the delivery went very well with a very reasonable delay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
Very good product and great team on the phone, a big thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
very fast shipping (by colissimo to the Island of Reunion).
Products conform
I recommend this site without hesitation.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2017
Excellent Have fitted alarm and all is well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/11/2017
Excellent delivery and after sales service.??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Alarm ordered for a camper van, nothing to complain about, it fulfills its mission very well, I appreciate receiving alerts on my phone.
The people are very nice on the phone, in short, I recommend without worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
and in addition a competent and available hotline
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Verified Buyer
Rating: 1 out of 5
following a purchase from 24/11/2017
The product was nowhere near the level that was suggested. They are labelled as rapid deployment cameras as used by the police and councils - when they turned up they were useless, poor shoddy pieces of equipment and overpriced by several hundred pounds. All a lie, be very careful if you buy from here, nothing is as it says.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir
I am sorry you have not got on with this Camera, these Battery Powered Cameras are used by many Councils and Police Forces, and images from these Cameras have successfully gone to Court from at least one Council that we know about. The Camera has many settings to experiment with to suit different applications, I am not sure what you couldn't get to work. We have had many customers over the years returning to purchase additional Cameras and we have been selling them for many years now. We have purchased scores of similar and cheaper models to test over the last few years only to experience problems with MMS settings on nearly all of them. Did you contact our technical staff to discuss what is not working for you, they are available by email or telephone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2017
Effective and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Simple and reliable material. Careful packaging. Possibility to ask questions via a contact email that guarantees a response within 24 hours. Personally, I have been waiting for a response for 1 month (but I found the answer in the meantime). Only downside.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Dear customer,
Sorry for that. I searched everywhere and unfortunately I cannot find any trace of communication with our services?
But maybe you contacted us with a number or email that we did not indicate on your customer account?
In any case, this is absolutely not normal, we do have software designed for this purpose and we work hard to avoid these oversights, but the person you spoke to must have misclassified your request, please excuse us.
Since you found the answer in the meantime, I do not offer you a technician callback, but if necessary, do not hesitate, we will strive to respond effectively this time!
The whole team thanks you for the note which is nevertheless positive.
Personally remaining at your disposal.
Best regards,
Christopher
securitemarche.fr
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Response from Ultra Secure (ultrasecuredirect.com)
compliant with the description good product, instructions lack a bit of visibility.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2017
Excellent
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