English 
V
Rating: 5 out of 5
Plenty to choose from, prompt service and delivery. Excellent value for money.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
The only complaint is that the response to questions is not faster, being able to chat would be more useful.
Otherwise, the ordered material meets my expectations. Best regards
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Otherwise, the ordered material meets my expectations. Best regards
A
Rating: 5 out of 5
Site that corresponds to what I expected
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A
Rating: 5 out of 5
This site offers quality products. I opted for a Dakota passage detector, with receiver and beeper. The devices are easy to set up, thanks to the instructions provided in French, and also to a particularly competent customer service. The detection distance is totally effective up to 15 m if well placed. Vehicles do not always trigger the system, even at slow speed. This is not very serious if the goal is to alert in case of human intrusion in a large private space without direct visibility or when one is inside premises. Beware of birds if the device is placed in a nesting box: you need to avoid them having the possibility to perch nearby, but they can still temporarily grip the edge of the hole and trigger it. But if the device triggers at night, it is unlikely to be the same visitors, so it is a minor inconvenience. In any case, with a beeper that can be carried in addition to a chime with not unpleasant musicality at all, the whole is discreet and works over 200 m through walls without any problem.
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V
Rating: 5 out of 5
Perfect, just the job, links two sheds together, so if one goes off they both do, happy days.
V
Rating: 5 out of 5
Quality predicts at good prices
A
Rating: 5 out of 5
Great service
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A
Rating: 5 out of 5
The reception was quick...unfortunately a slight quality issue upon receipt. I called the indicated number, I was very kindly answered and an exchange was proposed (also quick shipping) with a pre-paid return packaging...IMPECCABLE! I recommend.
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A
Rating: 5 out of 5
top notch
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Rating: 5 out of 5
5 out of 5 very serious site the person I spoke to on the phone is very competent, I could return the merchandise and be refunded without any problem.
5 stars
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5 stars
A
Rating: 5 out of 5
Very good, very serious, fast, order confirmation emails, pleasantly surprised, I keep the address for possible future orders Thank you.
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Rating: 5 out of 5
Good overall, there were some issues during shipping (package too heavy for the relay point) and also keys damaged upon receipt but I still give 4 stars for the quality and the very good responsiveness of customer service. I will not hesitate to recommend this site.
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A
Rating: 5 out of 5
I recommend very good site
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A
Rating: 5 out of 5
fast delivery, well packaged, I recommend
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A
Rating: 5 out of 5
practical and easy
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A
Rating: 3 out of 5
the detection between the XL central and the detector is too weak. Regards
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Response from Ultra Secure (ultrasecuredirect.com)
Dear customer,
Sorry for that, I can find your exchanges with our services regarding this.
My colleague suggested a test and based on the results we can provide you with solutions, so do not hesitate to communicate with us again.
Another solution: the exchange. The range you have is the weakest transmission in our catalog, we can easily redirect you to another one, without necessarily additional costs.
Do not hesitate, our ultimate goal is for the product to be useful and used in your daily life.
Best regards,
Christopher
securitemarche.fr
Sorry for that, I can find your exchanges with our services regarding this.
My colleague suggested a test and based on the results we can provide you with solutions, so do not hesitate to communicate with us again.
Another solution: the exchange. The range you have is the weakest transmission in our catalog, we can easily redirect you to another one, without necessarily additional costs.
Do not hesitate, our ultimate goal is for the product to be useful and used in your daily life.
Best regards,
Christopher
securitemarche.fr
A
Rating: 5 out of 5
very fast service
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A
Rating: 5 out of 5
quick receipt of the material and installation without too many problems. Works perfectly. Very good range at 150m with two houses obstructing between the gate at the back of the garden, with additional antenna.
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A
Rating: 5 out of 5
Quick telephone reception by competent staff who know the product and can assist in the installation and setup of it. Nothing to complain about.
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A
Rating: 5 out of 5
serious, reliable
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Serious
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A
Rating: 5 out of 5
Very good, product, telephone service, fast shipping
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A
Rating: 5 out of 5
very good attentive staff
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A
Rating: 5 out of 5
excellent and the answers to my questions have always been very good which allowed
an installation and startup without problems.
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an installation and startup without problems.
A
Rating: 5 out of 5
Very easily accessible technical sales service and very fast shipping.
Perfect.
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Perfect.
A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Effective and fast
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A
Rating: 5 out of 5
I ordered and 2 days later I received my purchase without any issues.
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Rating: 5 out of 5
Very serious and good advice
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A
Rating: 5 out of 5
Perfect device very well
Excellent after-sales service
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Excellent after-sales service
A
Rating: 5 out of 5
Very good site. Fast delivery. I ordered a wireless intercom, works super well, despite a rather unfavorable installation configuration..Presence of an electric pole and a fairly distant gate.
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A
Rating: 5 out of 5
Compliant in terms of delivery time, packaging and nature of the product
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A
Rating: 5 out of 5
Fast delivery and easy to install
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A
Rating: 5 out of 5
Nothing to report, quick and serious
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A
Rating: 5 out of 5
Received as expected and quickly
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A
Rating: 5 out of 5
Fast delivery and compliant material
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Rating: 5 out of 5
Serious site, friendly people. A remote control was missing, I called the site and the missing remote control was sent the same day. Alarm works perfectly despite an animal, there have never been any false triggers, just follow the advice and position the detector well. I highly recommend this site.
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A
Rating: 3 out of 5
At least 4 barriers are needed to secure an entrance with 2 positioned at 1.20, one can enter very easily without triggering the alarm.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Sorry for the inconvenience felt.
We do not hide this information at all and one must be realistic with outdoor material.
You are free to install it at ground level if you wish, but this implies potential false triggers. It all depends on whether your land is fenced or not as well as the rest of your environment.
Then, an entrance can be covered with a single pair of barriers, so if you need two pairs, again it is your environment that requires it, unfortunately we cannot do anything magical in this case. These barriers already cover 100 meters in length, which is already quite significant.
However, you are not a hostage of this system, we actually offer 30 days to all our customers to try our products and return them for a refund if they do not please you.
Do not hesitate if I can be of additional help.
Best regards,
Christopher
securitemarche.fr
Sorry for the inconvenience felt.
We do not hide this information at all and one must be realistic with outdoor material.
You are free to install it at ground level if you wish, but this implies potential false triggers. It all depends on whether your land is fenced or not as well as the rest of your environment.
Then, an entrance can be covered with a single pair of barriers, so if you need two pairs, again it is your environment that requires it, unfortunately we cannot do anything magical in this case. These barriers already cover 100 meters in length, which is already quite significant.
However, you are not a hostage of this system, we actually offer 30 days to all our customers to try our products and return them for a refund if they do not please you.
Do not hesitate if I can be of additional help.
Best regards,
Christopher
securitemarche.fr
A
Rating: 5 out of 5
The received product completely meets my expectations. Fast delivery, careful packaging. Very professional site, I recommend it.
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