English 
A
Rating: 5 out of 5
Good advice hotline well acquainted with the product and its equivalents. Order received quickly with pairing of all optional elements.
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent product, true to the description.
The GSM UltraPIR 3G Alarm is easy to set up and configure, very good quality product. Customer service is very helpful.
I highly recommend this product and this site.
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The GSM UltraPIR 3G Alarm is easy to set up and configure, very good quality product. Customer service is very helpful.
I highly recommend this product and this site.
V
Rating: 5 out of 5
fast delivery and so easy to fit and set up would recommend to all.
A
Rating: 5 out of 5
Very good product, fast delivery
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A
Rating: 5 out of 5
Very good and the telephone assistance is provided by very competent people with rare kindness and great patience.
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A
Rating: 5 out of 5
Very good. Good material delivered on time.
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A
Rating: 5 out of 5
fast shipping and product conforms to the order
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A
Rating: 5 out of 5
Very happy, works perfectly
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Material conforms and effective. Delivery times respected.
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A
Rating: 5 out of 5
Gave complete satisfaction
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A
Rating: 5 out of 5
Very good reception, and good advice for setting up the alarm and its accessories, in fact it's very simple if you follow the technical sheet, plus the system is at a very affordable price.
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A
Rating: 5 out of 5
Product delivered quickly, easy to install, and if you have any problems the customer service is quick (I couldn't reprogram an external keyboard they sent me the instructions directly by email)
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A
Rating: 5 out of 5
very attentive if needed clear site happy with my purchase
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A
Rating: 5 out of 5
excellent
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A
Rating: 5 out of 5
An interesting quality price ratio and good quality material and the little extra it arrives completely configured just needs to be installed very well
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V
Rating: 5 out of 5
Good service. Had a quick.online chat before ordering to make sure the wireless alarm system I was interested in would have enough range. Delivered on time. System operates as described on the website and so far happy. XL system was easy to fit - it's very straight forward to pair sensors with the receiver. Sensors and situated 40m away and are picked up by the receiver without a problem.
Early days, but happy with everything so far.
Early days, but happy with everything so far.
A
Rating: 5 out of 5
Fast delivery and product quality
very satisfied
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very satisfied
V
Rating: 5 out of 5
First class service.
A
Rating: 5 out of 5
perfect very good site top assistance
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V
Rating: 5 out of 5
I have used this company twice now to provide roaming SIM's for 'emergency' phones. Very happy with the product and service and have recommended it to others.
A
Rating: 5 out of 5
Material conforms to my order, speed of dispatch. To recommend
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V
Rating: 5 out of 5
Everything perfect thank you.
A
Rating: 5 out of 5
good product I recommend it but missing 2 meters of electric wire
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Thank you for the feedback.
Regarding the length of the wire, please note that it can be very easily extended. If needed, do not hesitate to contact us so we can do it for you.
Best regards,
Christopher
securitemarche.fr
Thank you for the feedback.
Regarding the length of the wire, please note that it can be very easily extended. If needed, do not hesitate to contact us so we can do it for you.
Best regards,
Christopher
securitemarche.fr
A
Rating: 3 out of 5
package opened upon delivery!
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Response from Ultra Secure (ultrasecuredirect.com)
Hello Sir,
Indeed, we have already exchanged on this matter, and everything seemed to be in order with the received products. We are obviously at your disposal if something was wrong.
We always strive to ensure that packages are received in good condition and sealed (I think the different layers of tape attest to that), but sometimes during the long journey, damage can occur. However, as you have seen, we protect the contents very well (polystyrene, etc.) to ensure proper functioning upon receipt. In the case where we take responsibility, we replace what is necessary.
I hope that at the product and usage level, everything is going well.
We remain at your disposal if needed.
Best regards,
Christopher
securitemarche.fr
Indeed, we have already exchanged on this matter, and everything seemed to be in order with the received products. We are obviously at your disposal if something was wrong.
We always strive to ensure that packages are received in good condition and sealed (I think the different layers of tape attest to that), but sometimes during the long journey, damage can occur. However, as you have seen, we protect the contents very well (polystyrene, etc.) to ensure proper functioning upon receipt. In the case where we take responsibility, we replace what is necessary.
I hope that at the product and usage level, everything is going well.
We remain at your disposal if needed.
Best regards,
Christopher
securitemarche.fr
V
Rating: 5 out of 5
Fast delivery and good customer service, recommend!
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
good
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V
Rating: 5 out of 5
delivered on time thank you.
V
Rating: 5 out of 5
We received our order very quick, we are very pleased with the product and service given.
A
Rating: 5 out of 5
Very serious and very professional, I recommend this site.
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A
Rating: 5 out of 5
completely satisfied. A very high competence of the staff who are very close to the customer. If needed, I would return to this company without hesitation.
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A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
Perfect responsiveness and follow-up
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Super fast delivery, company linked the alarm and remote siren before dispatch which was a nice touch, overall I'm a very happy customer
A
Rating: 5 out of 5
Information about the product excellent and receipt of the package without problem.
Regards Mr. Bard
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Regards Mr. Bard
A
Rating: 5 out of 5
Very good site, serious, I will send you other clients
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A
Rating: 5 out of 5
Trustworthy site and having had to call on technical service, the response provided was very professional
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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