Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Very good reception, and good advice for setting up the alarm and its accessories, in fact it's very simple if you follow the technical sheet, plus the system is at a very affordable price.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Product delivered quickly, easy to install, and if you have any problems the customer service is quick (I couldn't reprogram an external keyboard they sent me the instructions directly by email)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
very attentive if needed clear site happy with my purchase
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
An interesting quality price ratio and good quality material and the little extra it arrives completely configured just needs to be installed very well
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/01/2017
Good service. Had a quick.online chat before ordering to make sure the wireless alarm system I was interested in would have enough range. Delivered on time. System operates as described on the website and so far happy. XL system was easy to fit - it's very straight forward to pair sensors with the receiver. Sensors and situated 40m away and are picked up by the receiver without a problem.
Early days, but happy with everything so far.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2016
Fast delivery and product quality
very satisfied
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2017
First class service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
perfect very good site top assistance
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2017
I have used this company twice now to provide roaming SIM's for 'emergency' phones. Very happy with the product and service and have recommended it to others.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
Material conforms to my order, speed of dispatch. To recommend
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/01/2017
Everything perfect thank you.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2016
good product I recommend it but missing 2 meters of electric wire
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Thank you for the feedback.
Regarding the length of the wire, please note that it can be very easily extended. If needed, do not hesitate to contact us so we can do it for you.
Best regards,
Christopher
securitemarche.fr
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2016
package opened upon delivery!
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello Sir,
Indeed, we have already exchanged on this matter, and everything seemed to be in order with the received products. We are obviously at your disposal if something was wrong.
We always strive to ensure that packages are received in good condition and sealed (I think the different layers of tape attest to that), but sometimes during the long journey, damage can occur. However, as you have seen, we protect the contents very well (polystyrene, etc.) to ensure proper functioning upon receipt. In the case where we take responsibility, we replace what is necessary.
I hope that at the product and usage level, everything is going well.
We remain at your disposal if needed.
Best regards,
Christopher
securitemarche.fr
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2017
Fast delivery and good customer service, recommend!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2016
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
good
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/01/2017
delivered on time thank you.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2017
We received our order very quick, we are very pleased with the product and service given.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
Very serious and very professional, I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2016
completely satisfied. A very high competence of the staff who are very close to the customer. If needed, I would return to this company without hesitation.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Perfect responsiveness and follow-up
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2016
Very good
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2017
Super fast delivery, company linked the alarm and remote siren before dispatch which was a nice touch, overall I'm a very happy customer
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
Information about the product excellent and receipt of the package without problem.
Regards Mr. Bard
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
Very good site, serious, I will send you other clients
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2016
Trustworthy site and having had to call on technical service, the response provided was very professional
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
product that meets my expectations
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2017
GREAT PRODUCT
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2016
Alarm to be placed indoors, not outdoors, not waterproof, the sound of the alarm gets lost outside.
The remote control is fragile, excessive price for this item.
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Sir,
Indeed, I confirm that this is a product meant to be used indoors and not outdoors. No misleading advertising at this level. We even advise against placing it outdoors, otherwise the product will probably not function correctly and will have a limited lifespan.
The sound gets lost outside? I don't quite understand, but I reiterate, the product is to be used indoors.
The remote control, like any remote control, should be handled with care, but it will work very well. If necessary, it can be purchased as a spare part.
Regarding the price, this product is extremely well priced, do a little comparison on the Internet. Especially considering the autonomous functions it offers, which is exclusive for this type of product. Average price of an equivalent: between 200 and 400 €, and without autonomous proposal.
The general reaction of people who contact us is rather one of surprise at the capabilities of a product at a low price. Our apologies if your opinion differs. It is up to you to buy our products or not, we do not force anyone.
Remaining at your disposal if necessary.
Best regards,
Christopher
securitemarche.fr
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2016
++++
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
Fast shipping and as described; good product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
Nothing to report, conforms to the order and delivered on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
Very good, everything worked on the first try; I will complete this equipment a little later.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 06/01/2017
The advertised 600 meter range doesn't live up to the claim. We have a home office at the end of a average garden (25m). The comms between the sender unit and the office hand set is poor (crakerly) and intercom between the two hand sets doesn't work unless we move from our front door to the back of the house. Which isn't any use to be honest. For the price and the lack of distance I'd only rate this average. Not that impressed.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sirs
I am very sorry you are not getting the expected range on this product at your site, we regularly test these products in an open air location and nearly always get 700 metre operational range, in all weather.
All manufacturers of Wireless Equipment have to measure operating distances in open air because it is impossible to know what obstructions or unseen interferences could come into play in any location.
Unseen interference can come from many objects and quite possibly from a neighbouring property.
If you want to return the Handsets for us to test, we are happy to do this and obviously should we find a technical problem we would replace the part.
Once again we are sorry you are not getting the expected operating range from the system.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2016
Easy navigation on the site
Excellent advice given by phone. Great kindness
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
EXCELLENT !!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 