Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2016
I discover your site. Product purchased is of good quality. Excellent follow-up and speed of delivery are very good assets. Thank you.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/10/2016
Good products & fast delivery
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2016
fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2016
quality article, meets my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2016
Very good, very good responses by phone and no waiting. Very satisfied with the product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2016
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2016
Serious and efficient site.
Product conforms to the presentation
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2016
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2016
Really great, professional, human, excellent customer follow-up, rare, well done. jpc
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2016
Set of elements prepared to be ready for use: perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2016
respect for deadlines, competent staff and attentive, wise advice, quick responses to questions asked, deserves its five stars
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2016
Very serious site
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2016
Great job!
Thank you.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2016
very easy to order through
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/10/2016
Very good service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/10/2016
very good service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/10/2016
My order for replacing a damaged item bought from Ultra Secure about 4 years ago was efficiently & quickly handled.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 06/10/2016
Only problem was two of the batteries they sent were flat and one of the key fobs does not work despite following the instructions
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir
I am sorry you had some problems, we do test most products (where practical) before despatch, it is very unusual to have 2 flat batteries and a suspect remote control, please contact our customer service on 01604 589414, option 2 where we can resolve the problem, or email us your contact number and we can give you a call.
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2016
Good ebayer
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/10/2016
I have had 2 previous items 1 for my garage 1 for my caravan and they have been fantastic. My son lives in a rented flat and got broken into the owner was ant forth coming about a proper house alarm so i suggested ultra Secure alarm same as i have in the caravan and garage as there in only one point of access and its upstairs. I got one for him and he is over the moon and says it is very loud and he is very pleased with it. It is certainly good enough to do the job
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2016
OK, really.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/10/2016
Great service. Thank you.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/10/2016
just what I wanted
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2016
VERY GOOD AND GOOD ADVICE BY PHONE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2016
Very efficient from order to delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2016
nothing to say, it's top delivery and materials
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2016
serious order, delivery and products, I recommend
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 02/10/2016
Very helpful though promised me a discount but didn't answer my emails of how to claim for it when I ordered on line. Not a big deal as it would have only saved me a little but you shouldnt offer something and not provide it.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Steve
I am sorry, we have checked all emails and can not find this email on record within the Inbox or Spam, could you please resend to [email protected] or give us a call on 01604 589414.
We do try to reply to every email, but obviously emails can sometimes get lost even though we do use Google Email Servers to try and get the most reliable service.
Regards
Mark
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2016
Nothing to add
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2016
ultrasecure were excellent pity the same cannot br said of the couriers
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2016
Fast and compliant delivery; very friendly and competent phone contact.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2016
Only part installed so far, but what is - works well.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2016
I ordered the ultrapir 2g perfect, fast shipping, very good commercial and technical service, very good site, I recommend it to you!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2016
Satisfied with the purchased product, the detailed explanation of the product and the manual are clear on the site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2016
I don't know the site completely yet
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2016
very good!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2016
see above......
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2016
I was very pleased with my purchase of my removable post , it was easy to fit and very secure and strong .
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2016
Speed and excellent products. I recommend this company.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2016
Reliable site. Order placed directly over the phone with precise and friendly explanations. Fast and compliant delivery.
Translated reviews
We use cookies for audience measurement and improving user experience.