Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Ideal transaction. Fast shipping. Excellent communication. Small issue at startup due to a lack of understanding on our part. Small issue quickly resolved by the availability and professionalism of a technician called for help. Thanks again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
Nothing to report, keep it up.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/04/2016
Great service, good products & prompt delivery, well packaged items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
Order received with an explanatory note in French because the document is in English. Happy with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
Perfect!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2016
Detector and receiver work well and are doing exactly what I wanted them to. So far no false alarms. I had a model very similar to this from UltraSecure a few years back and was plagued by false alarms and then it packed up all together. I risked a similar model because of the low price and so far it seems I had was just unlucky last time. I have made my own box for the PIR which is screwed to the wall near the side entrance to our house.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2016
Great speedy service. Product as described and easy to install.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2016
The service was excellent, the equipment not so good. The PIR alarm for my caravan was supposed to mount on a stem with a ball that allowed it to be positioned as wanted. The screw supplied to fasten the PIR to the stem would not go in - eventually the stem broke. I fastened it by putting a screw through the hole in the back cover of the PIR, and placing cardboard under the top part to angel it down. The actual PIR works great,
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/04/2016
Excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2016
Easy to use and great products ,bought alarm for caravan and will get again for shed and garage
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/04/2016
Very good and informative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2016
Staff attentive. Very good contact. To recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2016
Very prompt service...would definitely recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/04/2016
Excellent service and ultra quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2016
Good advice to align issues and installation of elements that best meet expressed wishes without investing a fortune in a gas factory. Competent and available agents.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2016
good, easy to navigate and prompt delivery of goods purchased
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2016
Excellent all round services
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2016
Everything went as planned order dispatched quickly and on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2016
Availability of interlocutors, courteous, attentive to requests, responsive.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/04/2016
Excellent customer service - resolved a problem with the product quickly and efficiency.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2016
Not only a fast delivery but also precise and attentive technical support service, always ready to help. Moreover, following the sending of an additional part, a phone call from customer service to ensure the good reception of this part and its functioning, such service is quite rare, well done to the market security that I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2016
Very very good, I recommend and especially an impeccable and fast after-sales service, when you come across people like me who are not always savvy for installation :) with attentive, available, patient people! A big thank you! J.M
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2016
Very good, fast shipping!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2016
Easily reachable by phone for any advice, without a surcharge number, nice, competent.
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2016
simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2016
Material received on time with good follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2016
very good device and delivered quickly! Maybe make an effort on more transport-resistant packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2016
great and after-sales service more than good and fast thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/04/2016
Very fast delivery. Excellent customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2016
Customer service is top!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2016
no worries I had to deal with tcha, well informed for an order issue, resolved quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2016
very good site
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/04/2016
Great service and a great product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2016
very conscientious, any problem we are informed immediately, great I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2016
Good service I am satisfied. Kind regards.
Michel Borel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2016
serious, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2016
everything is very good
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2016
Product as described. Very fast delivery. After-sales service very well informed, friendly and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2016
Nothing to report: I am satisfied with the services, I contacted your services for information before installation, and I must say that the information I was given was provided with kindness and professionalism. The setup will only be effective in week 17, if needed I will not hesitate to call again.
Best regards
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