Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 3 and 5 stars

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L
Lutz M.
Rating: 5 out of 5
following a purchase from 14/06/2023
Material received without any problems, well packaged
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O
Olivier R.
Rating: 5 out of 5
following a purchase from 17/07/2023
Due to a malfunction, I contacted the service and honestly, bravo, very professional, attentive, and present online for verification, very very good service, I recommend it with my eyes closed
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P
Philippe P.
Rating: 5 out of 5
following a purchase from 02/05/2023
Perfect
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J
Josette L.
Rating: 5 out of 5
following a purchase from 03/06/2023
Very good, good quality. Delivery on time
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G
Georges P.
Rating: 5 out of 5
following a purchase from 18/05/2023
Professionalism of the Collaborators
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H
Heraud G.
Rating: 5 out of 5
following a purchase from 14/06/2023
Good listening, and service rendered, clear information.
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M
Marek F.
Rating: 5 out of 5
following a purchase from 14/05/2023
I am amazed by the quality of the product.
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A
Adeline C.
Rating: 5 out of 5
following a purchase from 11/05/2023
Perfect, a very responsive customer service
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P
Patrick C.
Rating: 5 out of 5
following a purchase from 20/04/2023
Fast delivery, quality products, and a performing bag
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D
Didier B.
Rating: 5 out of 5
following a purchase from 16/05/2023
Nothing to complain about, effective material, easy to use. Super well advised.
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Jadia I.
Rating: 5 out of 5
following a purchase from 14/05/2023
Very professional, I recommend
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N
Nathanaël B.
Rating: 5 out of 5
following a purchase from 22/04/2023
Nothing to say, top-notch
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2024
EXcellent service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/03/2024
Quick dispatch and fast delivery! Good quality products. Would highly recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2024
very efficient company ,ordered a solar panel for my reolink camera and they dealt with it very promptly.5out of 5.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2024
An excellent website with a comprehensive range of products at fair prices. Excellent communication and customer service. Would buy from them again and can thoroughly recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/02/2024
A super product. Great addition to my security. Will definitely be using again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/02/2024
I purchased 3 Power Failure torch/ Emergency Lights for my holiday let flats. Ordering was easy and they were delivered with in a few days. We turn the night light and motion sensor off so it is only an emergency power fail light.
Ideal for use in a holiday let to meet new fire regulations. Light is plenty bright enough for the purpose and can be turned into a torch. No annoying green light like some emergency lights when charging which is good.
I would recommend this emergency light to other holiday flat hosts and to the the general public.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/02/2024
fast and efficient service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2024
Easy to order, product well made and exactly as ordered. I'm very pleased with my purchase.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/02/2024
very good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2024
Once I found the website I was surprised by the choice of barriers there are.
Good quality and value for money too.
Delivery was prompt.
Overall, nothing negative to say
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2024
Telephone support is excellent when making a product enquiry. Technical support by email works well with replies usually the same day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2024
I found the exact bollards I was looking for on their site at about half the price I'd found elsewhere. From the moment I ordered to taking delivery, it took about 23 hours at no extra cost! I'd highly recommend ultrasecuredirect
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2024
Fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2024
My first order was delivered on time and of good quality . Unfortunately I had to return it as it wasn't quite right for my requirement . My fault , not the product .
The return / refund was dealt with effectively and without fuss . That made me feel confident in using Ultrasecure again , which I did for an entirely different product .
That too was delivered on time and of high quality . No hesitation to use them again if the need arises .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2024
Very good service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2024
Great service and speedy delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2024
I have ordered from UltraSecureDirect a few times and always been pleased with the speed of delivery, the condition the items arrived in, the quality if the items and the advice they have given when I have rung them and asked questions. Overall pretty good to do business with.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2024
Excellent product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2024
Good product delivered swiftly
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2024
I have had a few items from Ultrasecure over the years and i have always been pleased with my products and with their speedy delivery. would recommend to anyone
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2024
Excellent service and product highly recommended.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/02/2024
Good quality security post and fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2024
Just the product i was looking for
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2024
Very happy with the website; easy to use and find the product I was lookng for. Ordering was straightforward.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/02/2024
My first order; excellent sevice and delivered promptly.would order from them again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2024
Excellent service. Thanks.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2024
Delivery turned up the next day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/02/2024
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