Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 905 published reviews

5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 3 and 5 stars

Reset filters

Verified Buyer

Published on 10/03/2023 à 15h24 following a purchase from 02/03/2023

Very good service , prompt delivery

Verified Buyer

Published on 10/03/2023 à 14h05 following a purchase from 28/02/2023

Excellent products and customer service , great technical support

Verified Buyer

Published on 09/03/2023 à 14h36 following a purchase from 02/03/2023

Excellent fast service, product is great

Acheteur Vérifié

Published on 09/03/2023 à 12h15 following a purchase from 02/03/2023

Fast delivery, quality products, ease of use, complete manuals in French.

Translated reviews

Acheteur Vérifié

Published on 08/03/2023 à 09h02 following a purchase from 01/02/2023

Advice and fast shipping

Translated reviews

Acheteur Vérifié

Published on 07/03/2023 à 18h04 following a purchase from 17/01/2023

Quality equipment; responsive, efficient, and friendly customer service

Translated reviews

Acheteur Vérifié

Published on 07/03/2023 à 17h08 following a purchase from 02/02/2023

Quality after-sales service even for a product purchased from them 7 years ago! I recommend!

Translated reviews

Verified Buyer

Published on 07/03/2023 à 13h04 following a purchase from 28/02/2023

Speedy and helpful answer to my technical issue

Acheteur Vérifié

Published on 06/03/2023 à 21h59 following a purchase from 23/01/2023

NOTHING TO SAY IT'S PERFECT

Translated reviews

Verified Buyer

Published on 06/03/2023 à 21h09 following a purchase from 25/02/2023

Lots on the site, but easy to find what I wanted. Very fast delivery and well packed. All the different parts had been pre mated, which was a bonus.

Acheteur Vérifié

Published on 06/03/2023 à 18h36 following a purchase from 25/01/2023

order and delivery impeccable. Nothing to report

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 18h01 following a purchase from 02/02/2023

Very serious company. You can trust them.

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 16h57 following a purchase from 13/02/2023

Good at all levels. Congratulations on your professionalism.

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 16h35 following a purchase from 23/01/2023

Super product

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 15h58 following a purchase from 23/01/2023

Super advice, super deadlines but a bit more expensive than the competition

Translated reviews

Verified Buyer

Published on 06/03/2023 à 14h21 following a purchase from 25/02/2023

Easy to use website, very efficient service and superb product

Verified Buyer

Published on 06/03/2023 à 14h20 following a purchase from 26/02/2023

Great products and helpful staff. Perfect.

Acheteur Vérifié

Published on 06/03/2023 à 10h23 following a purchase from 19/01/2023

very good follow-up

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 10h10 following a purchase from 15/02/2023

Very good. Friendly and attentive interlocutors.

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 09h46 following a purchase from 29/01/2023

Reliable equipment and responsive after-sales service

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 09h31 following a purchase from 24/01/2023

Order received quickly. Great personal alarm serving as a keychain, recommend the item for young women.

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 09h11 following a purchase from 25/01/2023

A small drawback
The zamak part that is fixed on the opening is not thick enough because when screwing, the screw went through, so no more fixation. Please add a reinforcement, thank you.

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 08h55 following a purchase from 18/01/2023

Material conforms to the order, following the valuable advice from the site by phone. Very fast delivery, easy installation. A call from the person we spoke to on the phone to check if everything went well. Very serious and efficient, I recommend. And very reasonable prices.

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 08h40 following a purchase from 07/02/2023

Good advice, material prepared for easy installation, delivery to Belgium without any issues. Super happy, would recommend without restrictions.

Translated reviews

Acheteur Vérifié

Published on 06/03/2023 à 07h06 following a purchase from 02/02/2023

Perfect and good advice.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 18h49 following a purchase from 19/01/2023

Quality service and products, very good.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 17h45 following a purchase from 26/01/2023

Order arrived quickly
And great advice from the sales service.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 17h11 following a purchase from 07/02/2023

Excellent service relationship with the customer. Very attentive and good advice. Satisfaction with the product.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 15h39 following a purchase from 07/02/2023

Impeccable delivery, fast service.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 10h23 following a purchase from 14/02/2023

Impeccable delivery.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 10h22 following a purchase from 09/02/2023

Product meets my expectations, impeccable delivery.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 10h20 following a purchase from 01/02/2023

Very good material of good quality and easy to install.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 10h08 following a purchase from 02/02/2023

Excellent quality customer relationship.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 09h48 following a purchase from 06/02/2023

Very serious. Good advice during a phone call. Availability.
Very good product.??

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 09h45 following a purchase from 27/01/2023

Everything has always gone well so far with the different services of this company.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 09h22 following a purchase from 31/01/2023

Effective and friendly phone contact and advice.
Reliable materials, in use at my home for years.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 08h22 following a purchase from 19/01/2023

Very good.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 08h12 following a purchase from 18/01/2023

Product OK and delivery times respected.

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 08h12 following a purchase from 01/02/2023

Top-notch communication and after-sales service. I recommend.

Translated reviews

Verified Buyer

Published on 04/03/2023 à 08h00 following a purchase from 23/02/2023

I bought a security post for my drive which was sold as a second as there was a slight blemish on the paintwork, but it was hardly noticeable and the post works perfectly. Thank you.