Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Delivery on the scheduled date, package very well secured, arrives intact (glasses).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very well received on the phone, very good advice, timely delivery, security device easy to install, I did it myself, nothing to say about the product, satisfactory to my expectations. I recommend Sécuritémarché to my friends. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Very good material and technical support.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Very professional and friendly customer service, very good material, precise advice on installation. I recommend in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Excellent advice before purchasing the recommended material. Fast delivery. Product conforms to expressed needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Very happy with the merchandise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Very good site: very well advised and order delivered quickly, and this every time I have called the Sécuritémarche site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Nothing to report, super good, to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
On the site, you can choose what interests you and then call to get advice. Upon receipt of the material, if you have questions, professionals are available to guide you in the installation. I made 2 orders and am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Excellent company in terms of advice, prices, and especially after-sales service. I recommend without reservation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2021
Unfortunately, the equipment was not reliable with the alarm triggering several times without intrusion
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for that. Unfortunately, I cannot find any exchange with our technical service regarding the mentioned problem. I invite you to contact them, they will guide you to avoid these triggers. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Very good, fast delivery for a very good quality passage detector
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Plays its role very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
In line with my expectations, I recommend this seller. I had a small problem with a detector and everything was resolved the same day. So no worries. Cordially
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Fast shipping, easy installation of my old key, very satisfied with the result
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very fast shipping and in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
I am satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Clear site (for what I was looking for), easy contact and competent interlocutor, fast AND compliant delivery: What Else?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Simple and user-friendly site, possible advice by phone, Equipment delivered ready to operate, no problem.. it's very good. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
Excellent value for money, very effective after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
A very professional and competent company in the field, I recommend because very serious people.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very good advice, very professional, speed of the order, DON'T CHANGE ANYTHING, A HELLO from the Belgians
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very good after-sales service. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Very good advice from Ultra Secure and quick to order, nothing to say, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Satisfied, efficient, easy to use, good investment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Super perfect. The alarm is really loud.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2021
Very serious, very friendly on the phone, very professional, I recommend this perfect site, you can place an order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Very attentive collaborator to customer expectations. Total trust in this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
5 stars!!! Do I need to specify???
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Serious, competent and reliable site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2021
Fragile remote control, this is already the second
the flashing alarm, I had to disconnect it, it rang in the middle of the night for no reason and I couldn't stop it.
Otherwise, the rest works well.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for that. We redesigned this remote control in 2018 and have since received very positive feedback about it. Do you have a specific use? We are always looking to improve our products, please do not hesitate to contact us so that we can understand more. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Nothing to say ... the interlocutors are attentive, competent and friendly.
Fast delivery
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
An exceptional purchase assistance service, as for the after-sales service, it's wonderful: they study your problem and if they don't have an immediate solution, they call you back. I am not a specialist so I appreciated their patience and advice. BRAVO Ultra Secure a great team (Free advertising!)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very good product and pleasant and good advice salespeople, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
Good product, fast delivery
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