Customer reviews of Ultra Secure (ultrasecuredirect.com)

Very good service and product, very helpful after sale service. Quite pleased with the quality of the camera and pir I purchased, will be purchasing further security devices from ultra secure.

Great product arrived in time and good value for money

Very quick delivery.

Just what it said in the tin. A***

Have dealt with this firm from wayback. I have never been disappointed with their service both during ordering and after. Any queries I have had to phone about have been dealt with politely and have been very helpful. Nothing has changed over the years. Would have no hesitation in using again.

Excellent service, good range of products and very quick delivery. Also friendly and helpful staff to speak to for any technical queries. Purchased a caravan alarm, personal alarms and a cctv camera so far (due to arrive tomorrow as only ordered on the weekend!)

Quick, accurate and reasonably priced. The box was taped ultra securely too??

Very helpful staff, and great products.

To say the delivery was quick is an understatement. I ordered on the 11th Feb, They said it would arrive on the 15th. It arrived the next day with DPD. It arrived already set up with the remote paired up with alarm, so it was all ready to go. However, I thought I made a mistake with the alarm I had ordered. I enquired, by email, if I could return it. 'Mark' who I was 'talking' to, said of course I could, but asked what was my concern. I explained. And he advised that what I really needed was external siren as well for what I wanted the alarm to do. So I ordered one. Again. it arrived the next day. Because the instructions are somewhat vague, I didn't understand how to pair up the siren to the alarm, so I phone the technical department and it was sorted out in minutes.
You can tell by the look and feel of the alarm and siren that they are quality products. With that in mind, and the service I have received, I have no hesitation in recommending ultrasecuredirect to anyone.

Had a very positive experience with ultrasecuredirect.com. Pre purchase communication was great, ordering process very straightforward, and delivery was excellent (3 days). The website was easy to use, has plenty of relevant information, set up guides, helpful hints, and a very positive experience.

Ordered telescopic barriers, sturdy, arrived on time padlock arrived with no key but the error was rectified rapidly so all good.

Found the company online and they had what I wanted placed my order and within a couple of days it was at my door excellent service and a quality item thanks guys

I purchased 2 off 007-0300 (BT PIR Alarm with remote and extra siren) for 2 garages. Ultra Secure have linked both alarms and sirens (optional), so if one is triggered they all sound, perfect. I have 1 of the sirens in the house so that I know it's my alarm that has been triggered, as the garages are a distance from the house. The person I spoke to at Ultra Secure Direct was very helpful on the phone and the delivery was really quick. Excellent product, first class service. Thanks.

Good delivery on a good item. Well pleased

Serious company that knows their products. I recommend

Deadline more than respected,,, perfect packaging, nothing to say, keep it up... thank you to ultrasecure..

Super fast free delivery, product top quality.

Excellent firm to deal with,never had any problems.

Navigation of the site was easy I found what I needed straight away. Checkout was fast and delivered next day without any issues. Would definitely recommend and use again.

Very good product... does wha5 I want it to do and relatively easy to install

Total newbie to ordering from here, but the process is simple and stress free. The items i ordered were in stock and sent with a sensible delivery firm that came with the parcel extremely quickly. The items i ordered were exactly as described and perfect for the role i wanted them for. Over all a high quality firm offering amazing value for money with brilliant postage

Excellent service good website

Good presentation of the products. Deadline met.

I wanted some 4G cameras for my workshop, called for some advice, by the time I had finished I had every question answered and product selected. Order arrived quick, good after sales support too.

Rapid delivery, great product range,, easy to find exactly what I needed on the Web site.

Excellent advice by phone for choosing detectors and alarms. Fast delivery and quality material at a competitive price! Top site!

Brilliantly sorted our inefficiency in reading the instructions

The device arrived on time. Is as advertised. Working well. Solved our problem.

Clear well organized website, reliable products, easy to use, always prompt delivery. Highly recommended.

Fast delivery

Very satisfied with the responsiveness of Sécurité Marché who quickly called me back to help me resolve a problem. I will not hesitate to recommend Sécurité Marché to my acquaintances. Amelin DAVID

Speedy delivery, well packaged and comprehensive instructions. Exactly what I wanted.

good product received promptly

Really good service, parcel delivered next day, much to my surprise. Product excellent. Highly recommended.

Several orders placed with this seller and always satisfied with the products, the service before and after sale. Serious company that can be trusted.

Areas for improvement: - bracelet too short for some wrists. - Inability to program a landline number (useful sometimes)

This item was as described, at a very reasonable price, delivery was quick and it has brought peace of mind

Reliable material delivered on time, nothing to complain about.

Easy to find what I wanted and their willingness to help, even on the phone was a big plus.

Very good