Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
The contacts are friendly, efficient, and reliable.
I had a few problems, but they were always resolved quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Perfect, quick order, fast and compliant delivery, I recommend this site without any hesitation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2020
Fast shipping, top customer service, everything works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Good welcome, excellent advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Effective and easy-to-implement equipment, well-explained instructions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Serious site
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Fast, efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/01/2021
Wide range of products, easy payment method, quick delivery, all good. Thank you.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
After several purchases of alarm kits & intrusion detectors whose effectiveness was often ridiculous, my research finally led me to discover UltraSecure-france. Finally a serious and professional site, offering high-end equipment, with impeccable finish and terribly effective. Many possibilities. Highly recommended with closed eyes. Totally satisfied. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Nothing to say, it's serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Very satisfied, and I appreciated the advice given by phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Information provided before ordering was correct.
Delivery ok
Commissioning ok
The only downside is the low solar battery autonomy in winter: I have to recharge every 3 weeks and no low battery alert.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Sorry for this inconvenience, this is obviously not normal.
I will ask a technician to call you to check in.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Serious, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Product as described, fast delivery and serious site.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2020
Fast shipping, matches the description. Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Very good, serious and fast. The items are easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Easy navigation, I found what I was looking for without problems
Deliveries are fast and the equipment is prepared for immediate installation
What more could you want?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Top nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Product delivered on time, in accordance with the order. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very serious site with an efficient hotline.
The products match the description and work very well.
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Super service, I totally recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Perfect I will come back
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
very reliable site needed help for my alarm they gave me all the information top
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/09/2020
The alarm does not sound loud, the alert on the phone comes a long time later.
When I want to check via video the connection is very slow yet I am on 4G. the thief can take his time.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello
Thank you for your information. I will soon be moving and relocating the cameras. If needed I will contact you.
Best regards.
BLC
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/09/2020
The alarm does not sound loud, the alert on the phone comes a long time later.
When I want to check via video the connection is very slow yet I am on 4G. the thief can take his time.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Sorry for these inconveniences.
Regarding the siren, indeed, it is not very loud (this is indicated in the specifications), but its effect is still deterrent, that is the primary purpose.
Regarding the 4G connection, be careful, it must be correct on both sides to achieve a fast and smooth connection (on your smartphone side, but also on the camera side). There are no reasons other than that to explain this phenomenon. Possibly, change the camera's SIM card to another network, that could help.
Do not hesitate to contact our technical service if necessary, we are here to help you resolve these issues.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Super alarm, fast delivery well packaged and easy to configure especially with a real manual in French
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
Very happy it's stopped the problem I was having will be getting one for back of house
Came really quick very pleased
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
Great service from start to finish, super happy with ghost, only one concern ppe should be worn by fitters for everyone safety. Mad I know but that's the world we live in now!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2021
I ordered two systems on the website, and was very thpughtfully contacted by the tech guys to see how I wanted them configured.
The equipment arrived the next day, and was fitted in a flash, with no issues.
That very night, in the small hours, the beams detected the thief that broke into my car previously, (coming back for another look).
I disturbed him, and he ran away.
Excellent products, and service.
Highly recomnend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
I find Peter from Technical so helpful and always wanting to help. I have cctv and gate equipment and it works brilliantly. Superb company.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2021
Easy to buy from the site and arrived in 48 hours, very happy with service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2021
Fast delivery, product in stock... Cheaper than amazon...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Product matching my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Unknown site at first, but pleasantly surprised by the ease of navigation and the variety of products found.
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