Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Please take time to read the user booklet and understand all the features before you into all-male bravado!. It easiest set up for a GSM alarm the technical support was friendly and helpful. The alarm is loud so it will wake the dead and give the potential intruder a reality check. So far impressed and it a amazing little alarm for my shed. I will be back again for a system for the garage. Thanks Ultra Secure Direct you have a winner with this alarm.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
Good website easy to order and install. Hep line if needed
But it all went fine.
Thank you.
Greg
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
UltraSecure provides efficient service, with orders arriving quickly. When I needed advice, this was given and helped me to get my alarm working.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
GREAT COMPANY EXCELLENT SERVICE ORDER BEAMS THAT WOULD NOT FIT WHERE I NEEDED THEM TOOK BACK WITH OUT ANY HASSLE GREATLY RECOMMEND THIS COMPANY
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/06/2020
Good delivery and price
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2020
Fast delivery, quality product, amazing range with the internal ariel on the intercom, Excellent helpful sales team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/06/2020
Product is really good quality. Very happy with the bollard.
Very sturdy.
Issue with missing padlock key on arrival, sorted within 24 hours with replacement by the team.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Very Good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Very easy transaction great product would use again thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Recommended this PIR Shed alarm by a friend and had a look on the website. Loads of information and videos on product, so had a look and was impressed enough to order it. Product turned up two days later and was installed the same day by myself. Excellent product, exactly what I want in a Shed alarm (following a break in) and includes a SIM card for mobile notifications if you want it. Easy ordering, good communication and no complaints from this end. Will use them again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2020
Placed order and was delivered within two days excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
I ordered from the website without any problem, and the goods were delivered on the date and at the time promised.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2020
Easy to order; good visibility on delivery time; not installed products yet but they seem well mad and exacatly what I needed
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Very happy with the service and delivery would definitely recommend you to people
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Fast, efficient service and delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Some guys who actually know their jobs.
Well done.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Goid quality and price, delivered as promised. Would definitely recommend.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Fast delivery and product as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
5 stars ?? are well deserved
Great site and great team especially.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very professional, very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Serious, fast and efficient. Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Exactly what we wanted, perfect. Service and delivery at their best
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2020
Good product
On time delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2020
Reliable, punctual, efficient, excellent service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2020
Got what in ordered in time frame I was told
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/06/2020
Excellent advise and service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2020
Prompt delivery. Good customer care.
Handy little unit too
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/06/2020
Basic website in a good way. Easy to use product and reasonable delivery time.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/06/2020
Great range of products but as I found out to my cost several items I bought and others I was considering buying could be bought elsewhere for much less. One item CCTV Cam was a third less from the original manufacturer. All in all I will not be buying anything from this firm in the future.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir
The item you refer to are sold to us and then the manufacturer does large special discounts at selected times direct from China undercutting all sellers for that period (which is obviously very frustrating), more importantly they send without adding any Tax, so we European sellers have to also add the Countries 20% VAT. We also supply full technical support from our base in the UK.
This is a very unusual product with the manufacturer acting like they do, and obviously we will think twice before buying from them again.
Regards
Mark
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Equipment well designed, finished perfectly, very detailed manual.
Long live the non-DIYers (very professional)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
A phone contact with an advisor before ordering helped me avoid a product error. Excellent information and explanation.
Product conforms with fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
perfect product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2020
After speaking to your Tech Engineer about a problem, I carried out the procedure and it solve the problem. Very helpful and understanding. Thanks again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Good after-sales service, product conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
No problem. A bit difficult to start the first alarm because you have to decrypt a bit but once you've done it once, no problem for the second. Very good image definition. This is the second time I have placed an order. I note that I returned to securitemarche because on my first order, there was a problem with a module and it was replaced without issue. The after-sales service was great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Reliable, fast, efficient. Well done, I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
2nd order, still very satisfied with the advice and speed of shipping
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