Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Impeccable customer service, ultra-fast shipping, perfect item that screams just as it should!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
Everything went very well, fast, products well packaged, product compliant nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Everything went well, from advice to delivery of the order. Equipment installed without difficulty and providing complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2020
Fast delivery, top phone advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Very serious and competent site, very good contact, device that works wonderfully.
I really recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2020
No criticism to formulate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2020
No problem on the site or on the delivery. but the screw and plug set is not suitable for the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
very professional honest
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2020
Good product excellent quality/price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Good advice, accessible by phone, good material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2020
very good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Very good listening and precise answers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2020
serious company and fast delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2020
Top service !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
The material seems to be of quality, to see over time.
Pleasant and helpful team
To recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2020
super contact I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
very good and reliable product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2020
navigation on the site is pleasant, delivery and packaging perfect, efficient customer service, however I could not install the products because we are in confinement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2020
Good.
Fast delivery, product functioning perfectly in accordance with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2020
Fast shipping, very responsive and pleasant customer service for a question. Perfect!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
Hello
very well received I will contact you again after the lockdown to get information about the SIM card to insert
best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
Products conform to the description on the site, the operation is perfect.
Let's see now over time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2020
Fully meets my expectations.
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2020
Very good merchant with real after-sales support which is rare these days. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2020
Superb quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2020
Product conforms to the order, fast delivery, very effective customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
The interlocutors are very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Material conforms to the offer, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Good product easy to install conforms to the description I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2020
Fast reception. The item works perfectly and meets all my expectations and what it promised.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/04/2020
Wanted a PIR to replace faulty one on system purchased a few years ago. Took a little while to find on website as model number on original invoice didn't show up on the search. Ordering is easy and delivery super-fast. Would definitely use this company again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2020
Fast service, the driveway sensor is excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/04/2020
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2020
The team were very helpful and extremely responsive, from my initial enquiry to making the order. Everything arrived well packed and very quickly. I haven't had chance to configure and install the devices yet, but having bought things in the past from them, the quality is very good and they are extremely reliable, so I am confident it will work as expected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/04/2020
I have used ultrasecure products in the past, hence continuing buying their equipment. I was impressed by this purchase because one of the staff called me to confirm that I knew that the item I had ordered did require additional items( I was aware), but it does show a good sense of customer service. I would recommend their products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Reactive and available team to answer my questions
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
very effective fast delivery.
too bad not to be able to put ringtones other than the one in the receiver but it's a small detail
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Very good welcome and very well informed, the person takes their time to give explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
True professionalism at all levels.
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