Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2019
Fast and with tracking. Thank you for the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
The ordered product is perfectly in line with the description present on the website, which is sufficiently documented and explicit. Very fast and careful shipping - Package properly protected for transport. I will order on this site without any hesitation if needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
This is my second order on this site. The order and delivery went very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
Very professional site, I recommend it, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2019
Very good products and technicians are attentive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
I recommend this company for its availability, especially for its professionalism, the speed of response to all questions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Very good, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
After a few small issues with the installation and the advice from the technicians and video, everything went well. To be seen in use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
very satisfied, I recommend this product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
OK, good and deadline respected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2019
Good product good delivery work's well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2019
Excellent product, fast service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2019
Does what it says on the tin! Well done.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2019
I purchased an alarm system recently. Great value for money, easy install and set up. Works very well. Excellent product. I had one small missing item from my order. It was addressed immediately, with the item arriving a day or two later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2019
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2019
Very good, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Equipment meets my expectations - deadline respected; top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
.......ok......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
Fast shipping. Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2019
I am really happy with my purchase. I received the item already pre-configured by the technician. It saved me time. The advisor was very attentive and accommodating. Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2019
I am satisfied with the equipment but lack of explanation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Order delivered quickly, very serious after-sales service, the equipment works well.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2019
A comprehensive, easy to navigate website. Great products and excellent customer service. A really useful discovery
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for taking the time out to give us a review, much appreciated
Regards
Mark
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2019
Good service and good driveway alerts.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2019
My order (a pair of shop bells for the back gate and the shed to scare away any budding thieves!) came very quickly. Thank you!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2019
I have used Ultersecure products since September 2008 with the greatest satisfaction.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2019
Excellent purchase plus prompt service. Sincere Thanks!!!!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2019
The product arrived quickly and after a small teething problem promptly sorted with a telecon to the tech guys all seems to work as described so looking forward to installing this in my static van to cover the unoccupied periods. A good price for the product with a good back up service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2019
Fast delivery service and a great product, had to call customer support for a little help, very helpful and called me back
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2019
Excellent service good quality fast dispatch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2019
Nothing to report. Good equipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
Simple product and meets my expectations
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2019
Excellent communications, seemed happy to talk through our requirements over the phone before purchase had been made and advise on most suitable combination of products. Once ordered quick delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2019
Super advised, super equipment, very easy to program via SMS. I recommend it with my eyes closed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2019
Product arrrived safely and promptly, and performed exactly as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Hello, everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Equipment received well but not yet installed. Customer service is very attentive with very good technical information and, what is rare these days, very friendly. Then I will see at the installation of the equipment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Good
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