Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 4 and 5 stars

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F
Frederic G.
Rating: 4 out of 5
following a purchase from 31/03/2025
Received on time and very quickly set up Unfortunately, it needs to be done several times for setup as well as to deactivate
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Arnaud P.
Rating: 5 out of 5
following a purchase from 04/04/2025
Perfect, thank you
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D
denis U.
Rating: 5 out of 5
following a purchase from 03/04/2025
Very good
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MICHEL M.
Rating: 5 out of 5
following a purchase from 25/03/2025
Reliable product
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BARNAS O.
Rating: 5 out of 5
following a purchase from 27/03/2025
Very good products
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Patrick I.
Rating: 4 out of 5
following a purchase from 27/03/2025
Fast and compliant delivery
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Patrick C.
Rating: 5 out of 5
following a purchase from 28/03/2025
Good quality-price ratio and excellent customer service
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didier J.
Rating: 5 out of 5
following a purchase from 01/04/2025
Fast and secure delivery
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PATRICK A.
Rating: 5 out of 5
following a purchase from 27/03/2025
All good
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Paul A.
Rating: 1 out of 5
following a purchase from 31/03/2025
Which merchant is it???
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Francois B.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very good product. Thank you
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Franck E.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good product. I recommend.
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Patrick M.
Rating: 5 out of 5
following a purchase from 14/03/2025
Perfect
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Marie F.
Rating: 5 out of 5
following a purchase from 13/03/2025
Top quality material. Very responsive and efficient customer service
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Alfred O.
Rating: 5 out of 5
following a purchase from 24/03/2025
Product as described, easy to install, fast delivery.
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IVAN J.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very professional, I will gladly return
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Jacques R.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very serious company with after-sales service if there is a problem.
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Serge M.
Rating: 5 out of 5
following a purchase from 21/03/2025
Nothing to report, everything is fine
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R
rene L.
Rating: 1 out of 5
following a purchase from 23/02/2025
fickle remote control and alarm sound too low
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RICHARD N.
Rating: 5 out of 5
following a purchase from 28/02/2025
Great! Like the customer service, nothing to complain about, I highly recommend
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Gerald D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Very satisfied
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Charles H.
Rating: 5 out of 5
following a purchase from 04/03/2025
very professional
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José T.
Rating: 5 out of 5
following a purchase from 25/02/2025
Fast delivery, very satisfied.
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jean louis H.
Rating: 5 out of 5
following a purchase from 09/03/2025
Material received quickly, good advice from my contact. Devices installed for over 8 months, no problems.
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GUY V.
Rating: 5 out of 5
following a purchase from 03/03/2025
Perfect
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Florence B.
Rating: 1 out of 5
following a purchase from 03/03/2025
Intercom walkie-talkie works, EXCEPT for closing the gate! We can respond to the interlocutor We can open the gate BUT WE CANNOT CLOSE THE GATE?
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PASCAL H.
Rating: 5 out of 5
following a purchase from 05/03/2025
Top responsiveness
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Bernard B.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good responsiveness from customer service and maintenance service. Files followed up by phone and emails impeccable
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Grusenmeyer Y.
Rating: 5 out of 5
following a purchase from 11/03/2025
Meets my expectations
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Albert F.
Rating: 4 out of 5
following a purchase from 04/03/2025
Nothing. Material well received and meets expectations. Technical support OK
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Dominique B.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very good Sté
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catherine S.
Rating: 5 out of 5
following a purchase from 03/03/2025
Hello, I was very well advised, I am very satisfied with my purchase, I will recommend it very soon, thank you
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krim A.
Rating: 5 out of 5
following a purchase from 28/02/2025
precise and meets expectations
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jean-pierre A.
Rating: 5 out of 5
following a purchase from 21/02/2025
Very satisfied one more point
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Yvon T.
Rating: 5 out of 5
following a purchase from 19/02/2025
Excellent
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Damien G.
Rating: 4 out of 5
following a purchase from 25/02/2025
Good customer service contact but equipment is too low in quality (regular malfunction)
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GUY M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very satisfied with the alarm! There was a break-in without theft at our home thanks to the alarm triggering! Very good product!
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régine S.
Rating: 5 out of 5
following a purchase from 11/02/2025
no problem, very available for explanation reliable devices.
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Francis F.
Rating: 5 out of 5
following a purchase from 25/02/2025
Device works well and product warranty impeccable
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patrice M.
Rating: 5 out of 5
following a purchase from 19/02/2025
very serious and good sav
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