Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 4 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/11/2017
Quality predicts at good prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
Great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
The reception was quick...unfortunately a slight quality issue upon receipt. I called the indicated number, I was very kindly answered and an exchange was proposed (also quick shipping) with a pre-paid return packaging...IMPECCABLE! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
top notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
5 out of 5 very serious site the person I spoke to on the phone is very competent, I could return the merchandise and be refunded without any problem.
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2017
Very good, very serious, fast, order confirmation emails, pleasantly surprised, I keep the address for possible future orders Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2017
Good overall, there were some issues during shipping (package too heavy for the relay point) and also keys damaged upon receipt but I still give 4 stars for the quality and the very good responsiveness of customer service. I will not hesitate to recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
Good overall, there were some issues during shipping (package too heavy for the pickup point) and also damaged keys upon receipt but I still give 4 stars for the quality and the very good responsiveness of customer service. I will not hesitate to recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
I recommend very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
fast delivery, well packaged, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2017
serious site not stingy with information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
practical and easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
very fast service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2017
I recommend it to my friends.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
quick receipt of the material and installation without too many problems. Works perfectly. Very good range at 150m with two houses obstructing between the gate at the back of the garden, with additional antenna.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
serious site, well documented technically easy orders, SUPER express delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Quick telephone reception by competent staff who know the product and can assist in the installation and setup of it. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
serious, reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2017
Order executed on time, customer service is quickly reachable by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2017
effective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
Very good, product, telephone service, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
very good attentive staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
excellent and the answers to my questions have always been very good which allowed
an installation and startup without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2017
Very easily accessible technical sales service and very fast shipping.
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Effective and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
I ordered and 2 days later I received my purchase without any issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2017
The site is very good. I have not yet installed the device, we will only do it in March 2018.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
Very serious and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Perfect device very well
Excellent after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
Very good site. Fast delivery. I ordered a wireless intercom, works super well, despite a rather unfavorable installation configuration..Presence of an electric pole and a fairly distant gate.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2017
Perfect order and on time...to recommend......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Compliant in terms of delivery time, packaging and nature of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Fast delivery and easy to install
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Nothing to report, quick and serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Received as expected and quickly
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