Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
It's perfect! (too bad we had to pay an additional customs fee of 42 CHF) Anyway, for Switzerland it is not advantageous to shop online abroad. With our regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
Serious site, quality material, sometimes hard to find elsewhere, careful shipping and on time. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
it's a practical site with a real customer service when you call on the phone you don't get a voicemail press 1 then 3 then 4 then tip .... no you have someone who answers very precisely very professionally
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2017
Fast delivery and very helpful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Very good site, reliable and especially attentive to the customer. Perfect as far as I'm concerned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2017
perfect delivery and customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
Very well on time and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
During my phone inquiry, I was surprised that the person who answered knew the item I was targeting well. Thank you to her. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
Efficiency? - quality - listening
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2017
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2017
Good commercial information, easy to install material, in operation for 15 days no particular problem for the moment, to see in the long term.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Professional quality products conform to the description. in range and performance. Delivery time respected. Customer service and telephone reception top. Highly recommended without reservation...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Qualified staff top customer service +
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Very good site. Very competent and attentive staff. I highly recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Impeccable as well as the after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Satisfied in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
Convenient on the handlebars and no 'beep' to have on you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2017
Good site, order well received within the announced deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Very serious
Don't change anything
Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
Equipment installed for about 3 weeks, everything works, very simple installation, everything was already programmed by the site, I am really satisfied, customer service responds quickly and appropriately, I would not hesitate to place another order with you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Very serious site, competent staff
Company that I recommend in case of problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2017
Thank you very much for the good after-sales service. Thanks to the gentleman at the call center for his professionalism.
Mr. Tasco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
An internet site, with real human follow-up, the best, congratulations to them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Happy with the purchase and the after-sales service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/09/2017
It's abit like Ronseal ??
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/09/2017
Very good product , arrived next day .Brill
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/09/2017
Good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/09/2017
5 Star service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/09/2017
Very efficient good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Small issue with a remote control; It was replaced without hesitation even though time had passed between the purchase and the failure!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2017
Availability, listening, response to your questions are the key words of this company
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/09/2017
Fast delivery and good communication. Fake cameras good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2017
very good, fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2017
Site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2017
Very sufficient and effective, only problem is changing the batteries is not simple
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