Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 4 and 5 stars

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P
Paul A.
Rating: 1 out of 5
following a purchase from 31/03/2025
Which merchant is it???
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Francois B.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very good product. Thank you
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Franck E.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good product. I recommend.
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Patrick M.
Rating: 5 out of 5
following a purchase from 14/03/2025
Perfect
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Marie F.
Rating: 5 out of 5
following a purchase from 13/03/2025
Top quality material. Very responsive and efficient customer service
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Alfred O.
Rating: 5 out of 5
following a purchase from 24/03/2025
Product as described, easy to install, fast delivery.
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Ivan J.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very professional, I will gladly return
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Jacques R.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very serious company with after-sales service if there is a problem.
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Serge M.
Rating: 5 out of 5
following a purchase from 21/03/2025
Nothing to report, everything is fine
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Rene L.
Rating: 1 out of 5
following a purchase from 23/02/2025
fickle remote control and alarm sound too low
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Richard N.
Rating: 5 out of 5
following a purchase from 28/02/2025
Great! Like the customer service, nothing to complain about, I highly recommend
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Gerald D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Very satisfied
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Charles H.
Rating: 5 out of 5
following a purchase from 04/03/2025
very professional
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José T.
Rating: 5 out of 5
following a purchase from 25/02/2025
Fast delivery, very satisfied.
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Jean Louis H.
Rating: 5 out of 5
following a purchase from 09/03/2025
Material received quickly, good advice from my contact. Devices installed for over 8 months, no problems.
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Guy V.
Rating: 5 out of 5
following a purchase from 03/03/2025
Perfect
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Florence B.
Rating: 1 out of 5
following a purchase from 03/03/2025
Intercom walkie-talkie works, EXCEPT for closing the gate! We can respond to the interlocutor We can open the gate BUT WE CANNOT CLOSE THE GATE?
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Pascal H.
Rating: 5 out of 5
following a purchase from 05/03/2025
Top responsiveness
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Bernard B.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good responsiveness from customer service and maintenance service. Files followed up by phone and emails impeccable
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Grusenmeyer Y.
Rating: 5 out of 5
following a purchase from 11/03/2025
Meets my expectations
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Albert F.
Rating: 4 out of 5
following a purchase from 04/03/2025
Nothing. Material well received and meets expectations. Technical support OK
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Dominique B.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very good Sté
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Catherine S.
Rating: 5 out of 5
following a purchase from 03/03/2025
Hello, I was very well advised, I am very satisfied with my purchase, I will recommend it very soon, thank you
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Krim A.
Rating: 5 out of 5
following a purchase from 28/02/2025
precise and meets expectations
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Jean-Pierre A.
Rating: 5 out of 5
following a purchase from 21/02/2025
Very satisfied one more point
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Yvon T.
Rating: 5 out of 5
following a purchase from 19/02/2025
Excellent
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Damien G.
Rating: 4 out of 5
following a purchase from 25/02/2025
Good customer service contact but equipment is too low in quality (regular malfunction)
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Guy M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very satisfied with the alarm! There was a break-in without theft at our home thanks to the alarm triggering! Very good product!
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Régine S.
Rating: 5 out of 5
following a purchase from 11/02/2025
no problem, very available for explanation reliable devices.
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Francis F.
Rating: 5 out of 5
following a purchase from 25/02/2025
Device works well and product warranty impeccable
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Patrice M.
Rating: 5 out of 5
following a purchase from 19/02/2025
very serious and good sav
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Éric L.
Rating: 5 out of 5
following a purchase from 13/02/2025
Excellent product - The team is very competent and attentive!
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Jean-Pierre Y.
Rating: 5 out of 5
following a purchase from 06/02/2025
Excellent and professional e-commerce site.
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Lila V.
Rating: 5 out of 5
following a purchase from 13/02/2025
Very good quality articles. Our various correspondents are very competent, good advice and very kind.
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Reymonet-Valers A.
Rating: 5 out of 5
following a purchase from 17/01/2025
Simply very professional.
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Nathalie S.
Rating: 5 out of 5
following a purchase from 26/01/2025
The small pocket alarm is reassuring, I bought some for my elderly relatives...
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Kévin M.
Rating: 4 out of 5
following a purchase from 27/01/2025
Serious company
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Bernard C.
Rating: 5 out of 5
following a purchase from 13/01/2025
Excellent
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René V.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast delivery and product as described
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André G.
Rating: 5 out of 5
following a purchase from 16/01/2025
Highly recommendable at all levels
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