English 
A
Rating: 5 out of 5
Really very good
Translated reviews
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Really pros, thank you
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A
Rating: 5 out of 5
Very responsive customer service, everything works, greetings!
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A
Rating: 5 out of 5
Excellent, I recommend this site
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A
Rating: 5 out of 5
Perfect, nothing to say.
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A
Rating: 5 out of 5
Welcome, advice, competence!
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A
Rating: 5 out of 5
Hello, your item is even better than I thought, discreet, practical, and reassuring. By the way, I ordered another one for a friend and she thinks it's great, thank you
Translated reviews
V
Rating: 5 out of 5
Easy to use website and a fast and efficient service
V
Rating: 5 out of 5
Very versatile alarm system.
V
Rating: 4 out of 5
good web site and ordering process with tracking updates. Delivery time estimate was accurate to the hour.
V
Rating: 5 out of 5
Prompt delivery
Good product, easily installed and set up.
Good product, easily installed and set up.
V
Rating: 5 out of 5
Customer Service was excellent especially as I needed to change my order just before dispatch after seeking further advice.
V
Rating: 5 out of 5
Excellent service. Ordered product Tues evening. Delivered. Thurs morning first post.
V
Rating: 5 out of 5
Excellent communication and good to deal with customer.
Highly recommended.
Highly recommended.
V
Rating: 5 out of 5
Excellent service and excellent after service too. Sheme the instructions weren't idiot proof but spoke to a very helpful young man on the helpline
V
Rating: 5 out of 5
Order was delivered promptly .
V
Rating: 5 out of 5
Could not believe how helpful they were when purchasing. Being an English company having an English contact number is a God send especially if you are going to require tech help. The product was in my hands the next day after ordering. Excellent service. Keep it up
V
Rating: 5 out of 5
good with very good customer relations dept.
V
Rating: 5 out of 5
Very prompt delivery and really pleased with product
V
Rating: 5 out of 5
Great Service
V
Rating: 5 out of 5
Helpful advice on the phone, confirmation email and invoice sent immediately and item arrived next day!
V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
A fast delivery' also setup of alarm explained in simple step by step terms.
V
Rating: 5 out of 5
Great advice and delivery arrived when it should have.
V
Rating: 4 out of 5
I received my order from ultrasecuredirect quickly but there was a fault on the item so after speaking to ultrasecuredirect on the telephone was told to return it and posted it back to them on 20th December. The company received my returned item after the Christmas break on 28th December and I received a replacement item all set up for use on 5th January - excellent customer service. i would recommend this company.
V
Rating: 5 out of 5
I had excellent service from the website. after placing my order I received a phone call about the key I had ordered and was told that the key would not fit the security post. the even allowed me to change my order and remove the key. I thought this was brilliant.
V
Rating: 4 out of 5
Good service although the website can be a little confusing and difficult to navigate on a pad rather than a larger screen PC
V
Rating: 5 out of 5
fast reliable service not to expensive
V
Rating: 5 out of 5
Quick delivery. Easy to set up (both written and video instructions on line) Very pleased.
V
Rating: 5 out of 5
Next day delivery of a quality product
Also good to know that there's tech help at the end of a phone manned by a real person !!
Also good to know that there's tech help at the end of a phone manned by a real person !!
V
Rating: 5 out of 5
thanks quick del .great product.
V
Rating: 5 out of 5
Great service and prompt delivery. 5 stars
V
Rating: 5 out of 5
They were very helpful with the delivery, would recommend this company and would use the again.
V
Rating: 5 out of 5
Excellent Service, second to none
V
Rating: 5 out of 5
Brilliant - kept up to date all the time with progress and delivery was exactly when I was told it would be.
V
Rating: 4 out of 5
Goods arrived promptly but not clear on website that Sim card needed to be ordered separately. Now waiting for it to arrive so can't fully review product. Well packed and looks well made.
V
Rating: 5 out of 5
Excellent service and efficient delivery
V
Rating: 5 out of 5
Very happy with products ordered and recieved very quickly. The product is perfect, easy to install and use. Totally as described and a very happy customer. Best wishes
V
Rating: 5 out of 5
Very easy to use and very informative
V
Rating: 5 out of 5
Everything just as expected delivered promptly, excellent.