Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
The item, is extremely clever, the set up instructions are very clear and concise and following the registration of the sim card we received voice and text messages when an alarm test was initiated, all in all VERY HAPPY
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/05/2016
Good product, instructions really clear and received quickly.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/05/2016
Good accurate information and an excellent product.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/05/2016
I would recommend these people, very helpful and obliging.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/05/2016
Very pleased with the products and service received from ultrasecuredirect.com
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/05/2016
Good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/05/2016
1st class service, would highly recommend. Thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2016
Brilliant
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/05/2016
Informative site with a number of useful products howver witbin two days the remote control is no longer working tried changingbattery still no joy i have emailed company but no reply so far
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2016
Not good at all hardly get signal one min it comes on next time blank screen or wrong address would not recommend biketrac very poor product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2016
Very good. I have used before, still excellent. Thank you.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/05/2016
1. The Good Bits -
a, Very good all-round quality
b, Delivery excellent
c. I went for the 20m PIR cameras in general the are very good and do what it says on the tin
d. The helpline is very good I used the e mail one.
2. The not so good bits -
b. The instructions are not always clear in particular to a guy like me who in not technical minded, but also in some cases are in pigeon English I guess Chinese. as a consequence it took me longer to set up, had to try lots of options before I got to the system I have today.
3. The PIR sensor sees more than the camera shows as a consequence I have lots of recordings on the camera that I have on the fence line with the next door neighbour which bear no resemblance of what I'm seeing, and also have lots of unnecessary recordings ( I think the PIR sensors foliage) may be wrong.
4. Because of this I have decided not to install the remote monitoring as I would never be off the phone.
3. Overall
Still very satisfied with the system but have decided to stick with the two cameras for now until I get more familiar with the system and the technical jargon in the manual in trying to decipher some of the terminology.
I would recommend this system to anyone who is technically minded or who is very patient, I would also recommend to the supplier/manufacturer to provide a more user friendly manual.
I will be touching base with your helpline in the near future to try and iron out some of the issues I have.
Best Regards
Jim
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/05/2016
Very clear and informative site. Delivered free by courier within 24 hours. What's not to like!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/05/2016
Very clear, very quick, very good!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/05/2016
Batteries supplied didn't last a week
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/05/2016
Great, arrived on time.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2016
Fantastic
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/05/2016
Very good would use again no problems
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/05/2016
Excellent
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2016
A quick and reliable service, I shall certainly use them again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/04/2016
very good product came next day john
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/04/2016
Very good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/04/2016
Excellent alarm, perfect for our caravan, really loud alarm, excellent quality, very easy to set up. Packed well and arrived fast, very happy.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2016
Fast service,easy to fit
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2016
Speedy service. Excellent.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/04/2016
Prompt, very efficient delivery.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/07/2015
Product was delivered without issue. The instruction manual was fairly poor, but overall I am happy with the item.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2016
Quick delivery. -- Helpful contact online.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/04/2016
Very helpful sales team and great product thanks!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2016
Excellent piece of kit. Very effective and simple to setup and use. Highly recommended.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2016
Ordered after 1pm and still got next day. Good online chat service. Best price on Internet. Would recommend and use again, great experience. Thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2016
Excellent, very informative.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/04/2016
Competitive prices and fantastic customer service. I ordered an Ultra PIR alarm with standard delivery and it arrived the next day. There was a problem with it and after a call with tech support we established the unit was faulty. Another arrived in less than 24 hours. Will definitely use this site and company again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2016
Received one item damaged and a new one was despatched the following day. very good service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/04/2016
good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2016
Item arrived rapidly and well packaged.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2016
Great service and very speedy delivery. Set up the alarm fairly easy and all works fine !!!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2016
very good follow-up of my order by email, too bad the receipt at the relay point is not signaled by SMS on the mobile
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2016
Speed of delivery and good quality/price ratio
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2016
I received the item I ordered on time. I am completely satisfied.
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