English 
J
Rating: 5 out of 5
Perfect
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Bravo for the advice, the welcome, and the service. Everything was perfect and the products are of high quality. Nothing to say, I highly recommend this site.
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C
Rating: 5 out of 5
A professional team that listens and is available. A technical service present for installation. A big thank you.
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A
Rating: 4 out of 5
The advice is perfect, the delivery speed is too. Easy to install products. Only small downside is the sound quality on the chimes :)
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J
Rating: 5 out of 5
Good service and we produce. To recommend
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D
Rating: 5 out of 5
Very competent and nice interlocutor, top products
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R
Rating: 5 out of 5
Useful
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E
Rating: 5 out of 5
perfect and fast
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C
Rating: 5 out of 5
on the phone, very friendly and helpful interlocutor. Quick purchase and delivery. Thank you very much!
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P
Rating: 5 out of 5
I am satisfied, very good product easy to install, good advice from the seller.
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S
Rating: 5 out of 5
I have been using the product for several years, the quality is there.
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D
Rating: 5 out of 5
Product conforms, fast delivery, clear instructions, simple installation. AND French.
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D
Rating: 5 out of 5
Faithful to this brand for 16 years. Very satisfied with their latest model. Installation and use very simple. We appreciate the features of this new model.
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P
Rating: 5 out of 5
Very good responsiveness.
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R
Rating: 5 out of 5
Material received quickly and well packaged. Very quick and simple installation. Works perfectly
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M
Rating: 5 out of 5
Very serious
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F
Rating: 5 out of 5
Good
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F
Rating: 5 out of 5
Perfect. I recommend 100%
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O
Rating: 4 out of 5
correct site and customer service so far...
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G
Rating: 5 out of 5
Excellent support.
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D
Rating: 5 out of 5
No problem with the product Delivery on time
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F
Rating: 5 out of 5
Seriousness and efficiency
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J
Rating: 5 out of 5
Unless I'm mistaken, I believe I have been a customer of Ultra Secure for over 10 years. The products I have purchased are of great quality and the customer service is always EXEMPLARY! So 5 stars times 2!!! Thank you for your excellence! Jean-Marie Gautier from Petit Pouchet in Le Sen Landes. 06 20 81 41 67
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D
Rating: 5 out of 5
Very good quality
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V
Rating: 4 out of 5
Notch on the modified remote, the old notch tended to break easily
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P
Rating: 5 out of 5
Very well advised for an alarm to be installed on a van. Very good phone contact with Vincent and Philippe. Complete trust in this company based in the Pays de la Loire. I recommend without hesitation.
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J
Rating: 5 out of 5
Serious company, easy contact and great responsiveness
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B
Rating: 5 out of 5
Ok.perfect.*****
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C
Rating: 5 out of 5
Fast delivery, attentive staff, professional... Quick delivery Material conforms to the order
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F
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very satisfied with my alarm. The customer service advice is very helpful for setting up your alarm. You receive a quote with the chosen items. All that's left is to validate the order. It is shipped very quickly and already arrives configured. You just have to place the different elements and insert the SIM card. Everything works very well as desired
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L
Rating: 5 out of 5
Very well advised, very responsive, attractive prices and well positioned
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S
Rating: 5 out of 5
Fast and serious delivery from the after-sales service, exemplary responsiveness. I recommend.
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L
Rating: 4 out of 5
Easy to install, good advice... just have to see over time. Regards
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B
Rating: 5 out of 5
Everything very well: fast shipping, easy installation, and smooth communication with the seller. I am very satisfied.
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G
Rating: 1 out of 5
Equipment not configured, dead batteries, no manual for now, customer service proves ineffective, we are at the point where if the equipment doesn't work, it's the customer's fault. It's really grandiose!!! I am at the point of returning the system and requesting my refund. That shows my great disappointment.
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S
Rating: 5 out of 5
Hello, I highly recommend ultra secure. I explained my project for installing an intrusion alarm in my home by email. I received a detailed quote tailored to my project. Ultra fast delivery, received 2 days after placing the order.
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L
Rating: 5 out of 5
always perfect
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G
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Nickel
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