Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Excellent customer service. They go above and beyond. The post is a great quality
Response from Ultra Secure (ultrasecuredirect.com)
Good morning, Thank you so much for taking the time to provide your feedback. Everyone here at Ultrasecure Direct loves to know that our customers enjoy what we do. Kind regards Stuart
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/09/2023
Excellent product simple to install very secure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/09/2023
Excellent service . Quick delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/09/2023
Easy to deal with ,smooth tranactions ..
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/09/2023
Quick efficient service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/09/2023
The best part ever. I am doing security jobs, and I have been looking for suitable sensors all my life. I started using them six months ago, and I never had any issues with them. It detects people or cars in 99.99% of the cases ( no matter what weather you have, rain or sunny day). The batteries last around three months, and the detection range is outstanding. I am sure these are the best of the best.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/09/2023
Good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/09/2023
Perfect item and fast delivery too
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
Top-notch customer service, special thanks to Philippe for his availability and explanations. I even got a custom product, I finally have a light indicator for the garage door opening. I gladly recommend it.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/09/2023
Very good product only problem I have is the 360 degree sensor I need it to guard through my front door only not go off every time I walk by it at night when armed apart from that it's ok
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2023
Very good aftersales service. One component developed a fault shortly after I installed it and I was quickly sent a replacement after emailing them.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2023
Great service and very quick delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2023
Very fast delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/09/2023
I would certainly recommend this company they were very helpful & efficient. My order came within a day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/09/2023
The delivery was quick as promised and the product appears to be good quality.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2023
Easy site to navigate delivery time perfect very pleased with my order that is exactly what I need
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/08/2023
Very good product , well made and does exactly what it's supposed to do . Very fast dispatch time and received my order within 3 days .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/08/2023
Great product and fast delivery. Recommended.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/08/2023
I bought 5 parking bollards for my parking spaces in front of my house for use by my tenants as annoyingly were being used by other households.
Solves that problem ????
Excellent products, extremely happy with their service and goods were shipped securely and quick delivery.
Highly recommend
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/08/2023
Excellent service - protect 800 system works very well
Great range an the remote arming confirmation light makes a huge difference if you are used to outdoor alarms for farm buildings - never really knowing if the system armed as you drive away!
Range seems to be about 300m for my location and false alarms have been eliminated
Perfect system to secure remote property as long as you have power and a mobile signal
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/08/2023
Great customer service, I had a couple of queries about a product so i rang and they were extremely helpful & went above and beyond. Really fast delivery aswell
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/08/2023
Excellent service once again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/08/2023
It's installed, came within times specified, was well package. All in all brilliant.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/08/2023
I wanted to alarm my garage I have motorcycle in there I struggle to set it up but with help from my son-in-law we got it done and working well the alarm is in my house about 12mts away
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/08/2023
I was very impressed by the speed of delivery and the quality of the machine which was also simplicity itself to put into use.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2023
Very good.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2023
Overall satisfied with the Ultracom 2 intercom kit: product quality, range efficiency, aesthetics, ease of installation, French manuals, and videos on the site. The only downside: the handset is a bit impractical for communication because you have to press the side button to talk and release it to listen (like a walkie-talkie), not great!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/08/2023
Prompt service and an excellent product, would highly recommend this company
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/08/2023
Very easy site to search products & easy to order. Very speedy delivery & totally satisfied with product..would highly
recommend . Would definitely use again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/08/2023
very good service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/08/2023
The company was prompt in responding to my email enquiry and answered my questions professionally and informatively.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/08/2023
Excellent website,easy to follow ordering instructions.
Items arrived ontime.
Good quality items,good value for money.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/08/2023
Very quick delivery after placing order. Delighted with product I purchased.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/08/2023
Great service and delivery, you cannot ask for anything better. A1+++++
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/08/2023
Very pleased with the product / easy to set up and install
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/08/2023
The problem here is not with Ultrascape, but the service offered by DPD who tried and failed to follow good delivery instructions, and failed miserably, because if they are not delivering to someone's house, they haven't got a damn clue.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/08/2023
The ordering process was quick and easy and as to the postage, very fast. I had no problems at all. The alarm was up and running in no time. Very pleased.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2023
Good quality good value easy to use and instal very quick and top Delivery company will definitely use again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2023
Ordered on-line, website easy to navigate around, item delivered quickly and well packaged. Overall, a good company to deal with!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
Always available and friendly for information.
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