Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Fast and reliable, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Order received quickly. Excellent service. Good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2023
Products very well packaged.
They are of good quality and easy to install.
I am delighted with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Excellent
They are attentive to our needs and always available by phone
Congratulations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Fast shipping, perfect packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2022
Received relatively quickly. Equipment works perfectly. No false alarms.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Impeccable customer service - impeccable advice - technician always available for advice - delivery without problems - I can only congratulate myself on the services and follow-up and availability.
Highly recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2022
Good: Well-designed site although a bit repetitive, fast delivery, effective product easy to install and use but a bit expensive and with a certain lack of autonomy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Order compliant, shipped quickly. The item is well packaged and installation is easy with a manual in French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2022
Great service, very happy with this merchant, fast shipping and the alarm works very well. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
Everything is very well explained
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
All good. Alarm system as described. After-sales service was available for questions. I made a second order with them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Reliable equipment and very easy to use
Responsive and efficient customer service gives very good advice.
I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good site, quality equipment, well packaged everything was OK from A to Z.
Fast delivery within the announced deadlines.
Phone advice, very complete on the choice of materials according to the intended use, good knowledge of the proposed equipment.
I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
Perfect price, after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Product meets expectations. Excellent product and fast delivery. I highly recommend. Very satisfied for 2 external detectors and 1 (with batteries) used for my vehicle parked far from my home... super!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Quick, I needed information for the purchase and configuration, the customer service is very accessible and competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
Easy to implement, perfectly suited to the market, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
Very very good for everything. Information, order and shipping, and very kind and patient. I recommend. Thank you again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Easy to install products, very fast delivery and a phone number with someone who answers if you encounter a problem, pure pleasure. Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Very good advice, competent, welcoming
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2022
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Very good welcome, very clear explanations, perfect delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
very good professionals! Nothing to complain about... I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
ok super happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
perfect matches my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
no problem, size of the sensors a bit large, so difficult to hide.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
We are very satisfied with our order. The camera is of very good quality. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Overall, correct, the technical service is more honest than the sales service. This is probably because the technicians know the products sold better than those who sell them. But a performing product apart from a few functions that I have not yet managed to master or that do not work. I still recommend. M.D
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
Ergonomics and easy search. I have already made several orders and I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
Easy to use, works very well and received the next day, satisfied with my purchase!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
Very good, nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Very satisfied with my purchase. Operation perfectly meets my expectations. Simple material to implement.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Available staff, attentive, patient, competent and caring.... Bravo and with all my thanks for your help!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
The bracelet/pendant meets my expectations. The setup is a bit tedious (you need an old phone with a microchip). The battery life is not sufficient (3 days).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Hesitant in front of several products that seemed equivalent, I called the sales service. After studying my needs, they advised me on the equipment that suited me. I was delivered the next day. This solution is certainly a bit light for securing a bank but does the job perfectly for an agricultural building
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
I called the hotline for advice. Very easy to reach, perfect technical support, order management without problems. Very easy installation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Fast delivery and very satisfactory order tracking
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