Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Good supplier, attentive to the customer, good after-sales service as well, and good material...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Despite a concern, very well received and found a solution.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
In accordance with the description
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Very easy to use, great phone contact with the technicians and sellers of Ultra secure
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2022
Fantastic service. Item delivered within 2 days.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2022
Good exchange with the advisor. Delivery on time, simple installation
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Very responsive and very accommodating during my bad choice of camera, well done
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Great torch at a good price.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Serviceability, efficiency, and very good remote operation
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Excellent remote alarm kit. Good after sales and they have been around for a while so future upgrades and spares not a worry.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Excellent
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
very fast delivery and compliant, I am completely satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Very commercial site with excellent customer follow-up
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Excellent contact with attentive people and high-performance equipment
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Easy navigation on the site, order without difficulty, fast delivery. Customer service attentive when called, effective and very professional technical advice. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
everything is very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Friendly salesperson and good advice. Order arrived within the announced deadlines. Equipment compliant with the description, to see over time!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Alarm system easy to install. Delivery within 24 hours. Very good phone reception to define the necessary equipment for installation as well as to obtain information, if needed, during the setup of the devices.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Very good advice and easy implementation
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
Fast delivery, very good material, available and efficient customer service. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Product compliant with the order, fast delivery time and available and competent technical service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Fast and easy
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2022
Very responsive sales service, order received quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Hello, very good contact, with a good experience with the products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
VERY SATISFIED. THANK YOU!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very easy to use site and very fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Missing a user manual for Reolink camera as the manufacturer's site is poor
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
Satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Very good preparation of the material and a team that answers all your questions to help you precisely adjust what you need. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
The detector received meets my expectations. It is installed and works correctly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Securite9 Marche9 products are of very good quality, easy to set up, pre-programmed, very simple and effective. I highly recommend their products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
excellent service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
The overall service was very good. However, the necessity of having a very good local network associated with the SIM card was not sufficiently explained.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Very good product, delivery on time, very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Just great honestly it’s nice to have commercial services like this
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Several purchases already made at Se9curite9 Marche9 and all were positive, easy and quick communication. As well as the shipment of orders, careful and fast.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/03/2022
Very dissatisfied, I will contact customer service and see what they propose. The indoor and outdoor sirens trigger for no reason, the remote control does not stop the sirens (this happens in the middle of the night too). The cherry on the cake, after deactivating the alarm, the sirens went off again... In short, unusable alarm.
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for these problems, this is obviously not normal. I see that you contacted our service on April 8, to which we responded the same day. We have not had any further correspondence from you since. Could you please call us back to resolve this? Thank you in advance. Best regards, Christopher / securitemarche.fr
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Very good
Translated reviews
We use cookies for audience measurement and improving user experience.