Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
package received without a hitch, product very well packaged. after order confirmation, no problem with the shipment of the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
For a first order, everything is great!
Extra item.
Speed of dispatch. We are delighted and we recommend the site ++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Good product, works perfectly!
Very happy with this purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Nothing to report. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Perfect service. Also for people who are not French??.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
I had a WiFi problem with my camera, it was replaced after return, kudos to the customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2021
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
a very dynamic and very competent team, top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
I called a very professional and very friendly person who answered my questions. At least a company where you don't talk to a ROBOT!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
I appreciated talking to a salesperson who knows the products and explains how they work
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
Perfect for shipping, the manual, the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2021
Salespeople available, attentive, tailored responses. Reactive customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Product easy to install, however the connectivity between elements is moderately effective despite favorable conditions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Product as described, deadline respected, delivery without problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
very good contact, professional phone reception, products easy to implement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
Only positives
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
from order to delivery everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Perfect for advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
Easy to install quality equipment, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Fast delivery. High-performance alarm easy to install. I am very satisfied with this order for securing my cellar.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
very well informed, the staff on the phone take the time to explain the product well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Very clear and functional site while being user-friendly, excellent quality product, I highly recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Perfect, nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2022
Good product overall, a few small bugs from time to time, especially for triggering or deactivating with the remote control, but it does the job because of the high sensitivity of the motion detector and quite loud ringing. Site with a lot of choices and attentive customer service, good advice, very friendly and nice staff. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Good material with a clear manual. Fast shipping. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Top especially customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Very good site and served quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2022
Correct product, meets part of my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
The detectors I bought do not always detect the passage of vehicles
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2022
The installation of my product was very easy but the operation is incomplete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
I made an appointment to get information about products sold online. I was well received and well advised, the person took the time to explain everything to me. I recommend :-)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Listening on the phone, very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Very good material, a bit complicated to initialize, but the problem may come from Orange (multi sim card), but with the help of your advisors, it was able to do it! This is the 2nd one we buy in 1 month, so we are satisfied. Let's see in the long run.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Easy to install thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Availability and good advice from the interlocutors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Don't change anything. Great team.
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