English 
V
Rating: 4 out of 5
easy to order, value for money, customer service great, order arrived on time
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Competitive pricing with good product range and excellent customer service and advice.
V
Rating: 5 out of 5
With a reservation about the courier who, unusually, were not up to the mark.
V
Rating: 5 out of 5
Used products for many years.always brilliant customer service.
V
Rating: 5 out of 5
This excellent site is my first choice for drive alerts. Great products, easy to navigate site and rapid delivery
V
Rating: 5 out of 5
Motion sensor and additional siren easy to install. Future battery replacement needs to be done in situ so care will be required in not dropping the screw that retains each part to its backing plate. Remote control differs from that depicted in the instruction manual, but not a problem since synchronising the remote control to the motion sensor and the siren is simple.
V
Rating: 5 out of 5
good product and speedy delivery
V
Rating: 5 out of 5
Fast delivery good product
V
Rating: 5 out of 5
I purchased an electronic door lock from Ultrasecuredirect. I had a few questions prior to purchase. I called them and spoke with one of their technical guys, who was extremely knowledgeable and gave me the answers to my questions. I purchased the product, fitted it and it works perfectly for my requirements. Excellent service and very fast delivery. Thanks guys, it was a pleasure doing business with you.
V
Rating: 5 out of 5
excellent service
V
Rating: 5 out of 5
products arrived extremely promptly and were just as advertised
V
Rating: 5 out of 5
Very helpful and friendly staff
V
Rating: 5 out of 5
Great pre-sales support on the phone. Haven't installed as yet, but product looks to be well made and robust.
V
Rating: 5 out of 5
Excellent product, with an installed SIM, this can call your phone if someone enters your property,
no-brainer!
V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
Excellent service.
V
Rating: 5 out of 5
I had bought an intercom, external aerial and call unit from them before. Upon needing a second caller handset, I couldn't find it on their web-site, so I rang them and was directed to the correct unit immediately, which arrived the following day. Great service.
V
Rating: 5 out of 5
product arrived in good condition and on time
V
Rating: 5 out of 5
excellent service
V
Rating: 5 out of 5
Excellent product, would definitely use again..prompt service as well.
V
Rating: 5 out of 5
More than satisfied with the delivery and customer services
V
Rating: 5 out of 5
Helpful company and good advice/phone support.
V
Rating: 5 out of 5
Great service and very helpful.
V
Rating: 5 out of 5
Helpfull.
Knowledgable.
To the point.
Quick.
Easy.
I keep coming back.
What more do I need to say?
Knowledgable.
To the point.
Quick.
Easy.
I keep coming back.
What more do I need to say?
V
Rating: 5 out of 5
The order was packaged and out for delivery the same day it was ordered and arrived securely within 24 hours. The products are robust and will last a life time.
V
Rating: 5 out of 5
Reall good Communication very helpful
V
Rating: 5 out of 5
Love the product and they seem to work and delivered quickly as well
V
Rating: 4 out of 5
Poor and misleading product installation instructions for Ultrasecure 800 Long Range Gate Bell. However, telephone query to sort issue out.
V
Rating: 5 out of 5
Excellent service and quality product.
V
Rating: 5 out of 5
very efficient in dealing with my request and supplying my new battery
V
Rating: 5 out of 5
My items were out of stock but I was contacted and offered alternatives at the same price. Arrived the next day. Great service.
V
Rating: 5 out of 5
I originally bought a BT PIR & Remote Control Alarm System (Non-GSM) with a remote alarm and external solar alarm for my shed 3 years ago. after the annual battery change the PIR refused to set, it paired with the remote but would not switch on or off. I ordered a replacement item which was delivered to a UK address in very quick time. I have yet to install the replacement as I live in Italy and have yet to receive it from my intermediary.
I do like the products, the alarms are easy to install, loud and, up until recently, all parts have functioned correctly when required.
My only criticism are the costs on the EU site, these are disproportionately high, considering the recent exchange rates, and the postage and packaging charges are excessively high.
I do like the products, the alarms are easy to install, loud and, up until recently, all parts have functioned correctly when required.
My only criticism are the costs on the EU site, these are disproportionately high, considering the recent exchange rates, and the postage and packaging charges are excessively high.
V
Rating: 5 out of 5
Equipment of good quality, well packaged and accompanied by clear instructions. Currently working well.
V
Rating: 5 out of 5
Everything was good
V
Rating: 5 out of 5
Excellent as always!
V
Rating: 5 out of 5
Great service, fast delivery. Technical assistance buy phone or email. Have used a couple times. Recommended.
V
Rating: 5 out of 5
Excellent service with prompt delivery.
V
Rating: 4 out of 5
REALLY PLEASED ALL ROUND. THANK YOU SO MUCH,
V
Rating: 4 out of 5
Was a little smaller than I anticipated . However a good product all round
A
Rating: 4 out of 5
Everything conforms to the order and everything works.
Translated reviews