Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
Everything is fine for now. Good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
No issues, everything is fine. Good advice and good technical guidance by phone. Small material details that make all the difference!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
super, nothing but good to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Fast, efficient and available for any information => perfect :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Perfect service, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
very available site for information and follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Personalized and quick response to a leak problem of one of the posts, immediately replaced and at no cost.
Professional and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Very satisfied. Telephone reception, explanations, choices, and material (DA 600 solar + doorbell) is perfect. For my part, no issues since installation (8 months). You forget it except when it rings, in short, it does its job well, a good guardian!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Excellent service, from ordering to delivery as well as personalized technical assistance of very high level. Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Good advice and attentive to the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Extremely satisfied with my last order 'UltraSecure' which is installed to this day.
From ordering to delivery everything is perfect.
Assistance during the choice, to personalize the system.
Confirmation of the order following the sending of a quote.
Very short shipping time after placing the order.
Installation/Commissioning, easy with documentary support + possibility of telephone assistance if needed.
'Quality/Price' very well positioned.
Recommended......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Available and serious customer service
Quick after-sales service following malfunction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Already a customer and I am satisfied with the items and qualified sellers, fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/11/2021
Superfast dispatch. Easy to use service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2021
Excellent communication from putting my order in all the way to delivery I was kept fully informed
Good quality products
I can highly recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Good material, efficient, easy to install and configure, advice and telephone relationship competent, courteous, and professional.
Perfect after 7 months of installation.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Establishment. Very serious I recommend it for its professionalism. In addition, satisfied with the material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Excellent supplier, first quality after-sales service always present and effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Good quality products.
Sales team attentive to needs and good advice.
Quick and efficient after-sales service.
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Great service nothing to complain about the team is always there for any information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Great I am very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2021
very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
very responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
You can find everything ;-)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/11/2021
Excellent website. Order placed and promptly dispatched. Items well packaged and received following day. Would definitely use again and highly recommended. Thank you Ultra Secure direct.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2021
Fast delivery. Kept in communication, good quality item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Very good. Practical and efficient.
Useful advice if necessary by phone.
Bravo !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Hello,
We have a good experience with Sécuritémarché. We received good advice and the delivery went well.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2021
Easy to use website, very good communication, even to the point of confirming that the ordered product worked with my system as some internal paperwork had gone missing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
Nothing to say competent company
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/11/2021
Excellent Service & Very Fast Delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Good products, compliant with the catalog.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2021
Very pleased with support received while I was having a problem with my purchase. Quickly sorted out and excellent delivery times
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/11/2021
I have purchased two alarm systems from Ultra Secure Direct, one a comprehensive system, the other much simpler. I have a fairly large plot to secure and having these in place gives me great peace of mind.
This coupled with fantastic customer service, and I do mean fantastic, makes USD a highly recommended company.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/11/2021
Ordered a key fob. it arrived very quickly.
Requested a copy set of instructions and it was actioned immediately.
Excellent service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/10/2021
Excellent service, product and delivery.
What more could you ask?
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/10/2021
Exactly as advertised. Exactly what I need. Fast delivery. Great all round
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