Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 832 published reviews

5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 4 stars

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Acheteur Vérifié

Published on 12/08/2019 à 17h54 following a purchase from 01/07/2019

For the shipment within the deadlines and the product conforms. Not enough hindsight to rate the quality of the product

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Acheteur Vérifié

Published on 08/08/2019 à 11h01 following a purchase from 17/07/2019

easy to consult

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Verified Buyer

Published on 08/08/2019 à 10h13 following a purchase from 30/07/2019

Prompt delivery and easy to set up.However instructions for the h/d alarm were poor but after a call to the support line the installation was completed and working

Acheteur Vérifié

Published on 05/08/2019 à 11h25 following a purchase from 05/07/2019

order well received and compliant

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Acheteur Vérifié

Published on 03/08/2019 à 08h38 following a purchase from 01/07/2019

Always perfect ......

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Acheteur Vérifié

Published on 02/08/2019 à 22h49 following a purchase from 02/07/2019

Very simple alarm to install and program

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Acheteur Vérifié

Published on 02/08/2019 à 19h02 following a purchase from 09/07/2019

GOOD SITE WIDE CHOICE accessible prices

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Acheteur Vérifié

Published on 02/08/2019 à 18h09 following a purchase from 11/07/2019

Nothing to complain about perfect

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Acheteur Vérifié

Published on 02/08/2019 à 16h36 following a purchase from 24/07/2019

Perfect

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Verified Buyer

Published on 30/07/2019 à 18h47 following a purchase from 20/07/2019

Good service

Verified Buyer

Published on 19/07/2019 à 21h10 following a purchase from 11/07/2019

The alarm equipment I purchased was easy to set up, and install. Tested and operating okay . No problems so far ,and I will probable purchase more equipment from UltraSecure.

Verified Buyer

Published on 19/07/2019 à 13h43 following a purchase from 12/07/2019

I was charged delivery for the one item but it came in the same box I already paid delivery for

Response from Ultra Secure (ultrasecuredirect.com) Published on 22/07/2019

Hi Paul, sorry this is an automated system, we do try to catch this manually if it happens, but on this occasion it was not picked up, we have applied a £4.95 refund onto your PayPal account.
I hope this is OK
Regards
Mark

Verified Buyer

Published on 19/07/2019 à 13h40 following a purchase from 11/07/2019

Website was very good, a bit disappointed when I was charged delivery for an additional item which I ordered later and it came in the same box as the main order. Items seem to be very good so no complaints there.

Acheteur Vérifié

Published on 09/07/2019 à 19h02 following a purchase from 13/05/2019

too little known, and too discreet. Very good welcome, excellent after-sales service, easy to assemble material; very competitive prices.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 10/07/2019

Hello, Thank you for your feedback. Your rating does not seem to correspond to the positive comment written. I will propose changing it, you will be solicited again. Remaining at your service if necessary. Best regards, Christopher Ultra Secure France (securitemarche.fr)

Acheteur Vérifié

Published on 08/07/2019 à 08h31 following a purchase from 11/06/2019

Good site and advice given by phone.

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Acheteur Vérifié

Published on 05/07/2019 à 20h17 following a purchase from 12/06/2019

Good, no problems to report.

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Acheteur Vérifié

Published on 05/07/2019 à 16h27 following a purchase from 19/06/2019

Order arrived on time. Good product meeting my expectations. To recommend.

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Acheteur Vérifié

Published on 05/07/2019 à 15h30 following a purchase from 20/06/2019

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Acheteur Vérifié

Published on 05/07/2019 à 14h10 following a purchase from 08/06/2019

Very serious

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Verified Buyer

Published on 05/07/2019 à 13h43 following a purchase from 27/06/2019

Good

Verified Buyer

Published on 04/07/2019 à 14h16 following a purchase from 26/06/2019

Good solid construction
Quick delivery

Verified Buyer

Published on 01/07/2019 à 16h45 following a purchase from 24/06/2019

I purchased this item to use as a 'Drive Alert' rather than a PIR Alarm. Consequently, many of its very flexible features were not applicable for my use. The unit seems to be very well designed and the method of installation well thought out. Although I have as yet only limited experience of the unit in action, it is working reliably and satisfactorily in most aspects. The only caveat is that the chime alert sound is rather weak and it is surprising that on such a unit with plenty of flexibility, no provision has been made to allow for the differing levels of sound that different people/locations will require - additionally, it would be useful if the mute facility was more easily accessible, either by a bigger button or a remote control.

Verified Buyer

Published on 18/06/2019 à 10h04 following a purchase from 05/06/2019

They are help over the phone - I should have phoned them first as I had a less than standard requirement. If you have issues with buildings etc the PROTECT 800 seems to work anywhere.

Acheteur Vérifié

Published on 14/06/2019 à 10h23 following a purchase from 01/06/2019

It's absolutely perfect inside, but it makes less noise outside.

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Acheteur Vérifié

Published on 12/06/2019 à 09h00 following a purchase from 17/05/2019

Correct product, price in relation, precise adjustment of the beam for complicated personal situation, still a doubt about reliability

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Acheteur Vérifié

Published on 11/06/2019 à 16h00 following a purchase from 28/05/2019

Original material with a wide range of applications covering many cases of surveillance and protection of property and people

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Acheteur Vérifié

Published on 10/06/2019 à 20h42 following a purchase from 17/05/2019

Very good

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Acheteur Vérifié

Published on 09/06/2019 à 23h09 following a purchase from 25/05/2019

Perfect shipment and material

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Acheteur Vérifié

Published on 08/06/2019 à 00h07 following a purchase from 13/05/2019

Very interesting site. You can find everything necessary for home and personal security. I recommend it to you.

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Acheteur Vérifié

Published on 07/06/2019 à 16h14 following a purchase from 11/05/2019

very good

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Acheteur Vérifié

Published on 07/06/2019 à 13h04 following a purchase from 21/05/2019

Simple and explanatory site. Very good responsiveness from customer service.

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Acheteur Vérifié

Published on 07/06/2019 à 12h11 following a purchase from 11/05/2019

All good

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Acheteur Vérifié

Published on 07/06/2019 à 11h06 following a purchase from 25/05/2019

Hello regarding the door alarm installations complicated for camper van missing a support for the magnet when opening the door study a support regards

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Verified Buyer

Published on 23/05/2019 à 13h31 following a purchase from 16/05/2019

The order was straight forward and the item arrived on time. Thank you.

Acheteur Vérifié

Published on 18/05/2019 à 22h43 following a purchase from 07/05/2019

Available

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Acheteur Vérifié

Published on 18/05/2019 à 07h59 following a purchase from 02/05/2019

I spoke to a person on the phone who gave me good information and was friendly, you didn't hesitate to call me back to give me information, thank you, I am satisfied

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Acheteur Vérifié

Published on 18/05/2019 à 07h40 following a purchase from 28/04/2019

Easy to install

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Acheteur Vérifié

Published on 18/05/2019 à 00h54 following a purchase from 26/04/2019

Efficiency, advice and assistance for installation Congratulations Albert Teboul

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Acheteur Vérifié

Published on 17/05/2019 à 19h38 following a purchase from 23/04/2019

Correct product for a reasonable price

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Acheteur Vérifié

Published on 17/05/2019 à 13h53 following a purchase from 02/05/2019

Everything went well

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